Restoration Estimator & Claims Negotiator – Xactimate Expert

IICRC; San Antonio (TX); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Training & development

Company laptop and phone provided

Job summary

Restoration 1 of Texas Hill Country & San Antonio North is seeking an experienced Estimator to join our team. This role writes, supports, negotiates, and collects on invoices for water mitigation, mold remediation, fire and smoke remediation, packouts/pack-ins, contents cleaning, and prepares accurate estimates for reconstruction jobs.

The successful candidate will be detail-oriented, customer-focused, and proficient in Xactimate and insurance claim processes, collaborating with project managers

Qualifications

• 4+ years in property restoration with hands-on Xactimate experience written and defended.
• Experience writing, defending and collecting for all losses (water, fire, mold, contents).
• Excellent communication and negotiation skills; knowledge of insurance claims.

Responsibilities

• Inspect, scope, write and support loss invoices for water, fire, mold, contents, and reconstruction projects.
• Write accurate, profitable estimates in Xactimate.
• Submit, negotiate, support, and collect invoices in a timely manner.
• Build strong relationships with adjusters, clients, and contractors.
• Collaborate with project managers to ensure successful job completion.
• Communicate effectively with customers and set clear expectations.

Skills

Xactimate proficiency

Insurance claims knowledge

Negotiation

Communication

Tools

Xactimate

Job description

• 401(k) matching
• Bonus based on performance
• Paid time off

Company: Restoration 1 of Texas Hill Country & San Antonio North

Employment Type: Full-Time | Exempt

About the Role

Restoration 1 is seeking an experienced Estimator to join our team. This role is responsible for writing, supporting, negotiating, and collecting on invoices for water mitigation, mold remediation, fire and smoke remediation, packouts/pack-ins, contents cleaning, and preparing accurate estimates for reconstruction jobs. The right candidate will be detail-oriented, customer-focused, and skilled in both Xactimate and insurance claim processes.

What You’ll Do

· Inspect, scope, write and support loss invoices for water, fire, mold, contents, and reconstruction projects.

· Write accurate, profitable estimates in Xactimate.

· Submit, negotiate, support, and collect invoices in a timely manner.

· Build strong relationships with adjusters, clients, and contractors.

· Collaborate with project managers to ensure successful job completion.

· Communicate effectively with customers and set clear expectations.

What We’re Looking For

· 4+ years in the property restoration industry.

· 4+ years of hands-on Xactimate experience writing, defending and collecting; prefer non-vendor experience.
· MUST have experience writing, defending and collecting for ALL losses related to: Water, Fire/Smoke, Mold, Contents Pack Out/Pack In, Contents cleaning, etc.

· Expert knowledge of insurance claims, estimating, and collections.

· Excellent communication and negotiation skills.

· IICRC certifications are a plus.

Why Join Restoration 1?

· Competitive base salary + bonus: $70,000 – $100,000 annually (DOE).

· Tiered bonus structure tied to gross profit and collections.

· Benefits package including PTO, paid holidays, and 401(k).

· Company laptop and phone provided.

· Opportunities for continuing education and IICRC certification reimbursement.

📩 Apply now and become part of a team that helps families and businesses rebuild after disaster.

Compensation: $70,000.00 - $125,000.00 per year

Restoration Support to Help You Get Your Normal Back

At Restoration 1, we help people get their property and life back to normal when they're dealing with water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers.

Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal.

What We Do

Our reputation for fast response, exceptional quality, and commitment has contributed to our growth as a company throughout the United States. Our restoration specialists understand that a disaster and the need for property restoration services can come without warning, and that is why we are always at hand to assist you 24/7! Restoration 1 aims to go the extra mile for our customers and make sure their property is back the way they remember it.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.

How many years experience do you have in the restoration industry? *

Rate your knowledge level of Xactimate *

Referral code from a current employee If no code provided, add their name instead.

My managers and co-workers were always uplifting and always encouraged me to learn new things and become proficient at my work. They challenged me to think outside the box and never give up.