Restoration Crew Chief - On-Call Lead for Fire & Water

Servpro Industries, Inc.; Old Bridge (NJ); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Competitive salary

Dental insurance

Job summary

Servpro Industries, Inc. is seeking a Restoration Crew Chief for the New Jersey area. This full-time role involves leading restoration crews on fire, water, mold, and cleaning jobs, with an on-call rotation including possible nights/weekends.

Competitive hourly pay and benefits offered. You will set up job flow, coordinate requirements, supervise production technicians, and ensure adherence to SERVPRO standards.

Qualifications

• Experience in cleaning/restoration preferred.
• High school diploma/GED required.
• IICRC certifications preferred.
• Ability to travel locally or out of state when necessary.

Responsibilities

• Lead and manage restoration crews on fire, water, mold, and cleaning jobs from start to completion.
• Respond to emergency service calls, including after-hours incidents, as part of an on-call rotation.
• Perform initial site inspections, assess scope of work, and develop job action plans.
• Set up containment, equipment, and workflow to ensure efficient job execution.
• Supervise, train, and direct Production Technicians to ensure quality work and adherence to SERVPRO® standards.
• Monitor job progress, adjust plans as needed, and ensure timelines and customer expectations are met.
• Maintain clear and consistent communication with customers, insurance representatives, and management.
• Complete and oversee job documentation, including photos, moisture logs, and daily progress updates in SERVPRO systems.
• Ensure all work is performed in compliance with SERVPRO® processes, safety standards, and industry best practices.
• Identify safety hazards and enforce proper use of PPE and safety controls on all job sites.
• Manage equipment and materials, ensuring proper use, maintenance, and inventory control.
• Control labor and material costs to meet budget and profitability goals.
• Perform hands-on production work alongside crew as needed.
• Promote excellent customer service and identify opportunities for add-on services.

Skills

Communication

Education

High school diploma/GED

IICRC certifications

Job description

Servpro Industries, Inc. is seeking a Restoration Crew Chief for the New Jersey area. This full-time role involves leading restoration crews on fire, water, mold, and cleaning jobs, with an on-call rotation including possible nights/weekends.

Competitive hourly pay and benefits offered. You will set up job flow, coordinate requirements, supervise production technicians, and ensure adherence to SERVPRO standards.