Restoration Crew Chief

SERVPRO of Kingston, Pittston City and Wyoming County; Kingston (Luzerne County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Holidays, Vacation, and Sick Days

401(k) with Employer Matching Contribution

Bonuses for on-call and after hour service

Paid continuing education classes

Health Insurance

Relocation package available

Job summary

A leading disaster recovery company in Luzerne County is seeking a full-time Restoration Crew Chief. Responsibilities include supervising staff, ensuring customer satisfaction, and managing job safety. Candidates should have a minimum of 1 year experience in restoration or construction, strong communication skills, and a valid driver’s license. Benefits include paid holidays, health insurance, and a relocation package for qualified applicants.

Qualifications

• Minimum 1 year of experience in cleaning, restoration, or construction.
• Valid driver's license with a clean driving history.
• Ability to work overtime and take emergency calls.

Responsibilities

• Facilitate positive customer experience and ensure satisfaction.
• Supervise production technicians and communicate clear expectations.
• Manage and control labor and materials on projects.

Skills

Supervisory skills

Strong communication skills

Ability to lift 50 pounds

Job description

SERVPRO® of Kingston, Pittston City, Wyoming County Restoration Crew Chief

Are you seeking a career as opposed to a job? We have an opportunity available for you to join our dynamic team. We want to train you and be a part of the Leader in Home and Commercial Disaster Recovery!

MUST HAVE 1-2 YEARS OF FIRE AND WATER MITIGATION EXPERIENCE FOR THIS POSITION

PREFERRED 25 MILE RADIUS COMMUTE TO KINGSTON, PA. WILL OFFER A RELOCATION PACKAGE TO EXPERIENCED CANDIDATES.

SERVPRO offers: Steady year round employment 40hrs a week job advancement in title and pay

Don’t miss your chance to join our franchise as a Restoration Crew Chief. SERVPRO of Kingston, Pittston City & Wyoming County is hiring now.

JOB SUMMARY

The Restoration Crew Chief prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the crew chief demonstrates to customers and clients the company’s Here to Help® commitment.

Primary Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to production technicians and supervise their activities.
• Coordinate and perform production processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Secondary Responsibilities

• Coach and train production technicians.
• Communicate with production manager and office staff on project progress and issues.
• Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned. Oversee facility and grounds maintenance, as assigned.
• Continue development of production expertise in services, cleaning products, and equipment.
• Other tasks/duties as required by employer.

Necessary Experience and Skill Set

Minimum 1 year of experience in cleaning, restoration, or construction.

• Strong supervisory skills.
• Strong communication skills, oral and written.
• Valid driver's license with a clean driving history.
• Must pass a background check.
• Must be able to work overtime and emergency calls.
• Must be able to lift 50 pounds or more.

IICRC certifications and experience in our industry preferred. We are looking for applicants that are dependable, hard-working, trustworthy, and responsible. SERVPRO will provide additional paid training when necessary.

Job Type: Full-time

Pay: Base salary + Commission.

Driver's License (Required)

Benefits for Restoration Crew Chief

• Paid Holidays, Vacation, and Sick Days
• 401(k) w/ Employer Matching Contribution
• Bonuses for on-call and after hour service
• Paid continuing education classes
• Health Insurance
• Relocation package available