Restaurants Team Member

Papa John's USA, Inc.; Rolesville (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A prominent pizza restaurant is seeking a Restaurant Team Member passionate about delivering excellent service. You will be responsible for preparing food, taking customer orders, and ensuring a delightful dining experience while adhering to all operational and safety standards. This role emphasizes teamwork and a commitment to customer satisfaction, with opportunities for growth within the company.

Benefits

Diversity and Inclusion programs

Opportunities for career advancement

Positive team environment

Qualifications

• High school diploma or GED preferred.
• Experience in food service is advantageous.
• Valid driver's license required if cross-trained as delivery driver.

Responsibilities

• Perform assigned workstation duties including preparing ingredients and taking orders.
• Ensure quality service through positive interaction with customers.
• Maintain a clean and organized work area, adhering to safety and sanitation standards.

Skills

Cash Management

Effective Communication

Process Improvement

Education

High School diploma or GED preferred

Serv-Safe/Local or State Food Service Certification preferred

Job description

Time type: Full time

Posted on: Posted Yesterday

Job requisition id: R25_0000001967

What’s Unique About You is what makes us better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers, meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.

Duties and Responsibilities

Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.

Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift, and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy, and fun.

Accurately use the FOCUS System, process cash and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company’s assets by maintaining organized, safe, and clean work areas; complying with safety and security standards at all times.

Responsible for quickly and accurately delivering food from the kitchen to the customer’s vehicle.

Follow proper sanitation and food safety principles and ensure that the food is delivered hot to customers outdoors.

Education, Experience & Certifications

High School diploma or GED preferred

Serv-Safe/Local or State Food Service Certification preferred

Successful and stable employment history

If cross-trained as a delivery driver, must have a valid driver’s license under the laws of the state(s) where the team member works, acceptable motor vehicle record, proof of insurance, a satisfactory vehicle, and the ability to drive

Non-exempt, hourly position

Provide additional documentation as required by individual states

Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise

Functional Skills

Cash Management skills or Financial & Business Acumen

Communicates Effectively and Candidly

Process Improvement: Strive to continually improve

Our Values

• EVERYONE BELONGS – Diversity, Equity, Inclusion, and Teamwork
• DO THE RIGHT THING – Integrity, Character, and Community
• PEOPLE FIRST – Customer and Team member Focus
• INNOVATE TO WIN – Think Differently and Lead Change

Our Core Competencies

• CUSTOMER FOCUSED - Put the customer’s needs first
• RESULTS DRIVEN – Commit to achieving objectives
• INNOVATIVE MINDSET – Open to new ideas and ways of doing business
• STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking
• COLLABORATION – Work together in the most effective way

Papa Johns is an equal opportunity employer.

Everybody loves pizza, which means they also love the people behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

At Papa John's, we LOVE pizza. It brings people together and brings out the best in all of us. Just like our ingredients and toppings, we combine in unique ways to deliver a truly tantalizing result. Here, you're a valued team member right from the start. We want you to contribute your best ideas, collaborate, and keep building your skills.