Restaurant & Theatre Manager

Drafthouse; Raleigh (NC); On-site; USD 58,000 - 68,000; Full time

Job summary

A leading company in the hospitality and entertainment industry seeks a Restaurant & Theater Manager to enhance operational efficiency and team development at its Raleigh venue. The ideal candidate will balance managing daily operations, optimizing the guest experience, and cultivating a strong team culture. Responsibilities include inventory management, guest relations, and ensuring safety protocols. A passion for creating memorable experiences is essential.

Benefits

Free movies & food

Paid time off

Flexible scheduling

Medical, dental, vision benefits

Qualifications

• Proven leadership and motivational skills.
• Management experience in hospitality, restaurant, or entertainment preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee day-to-day operations and manage the team.
• Optimize guest experience and address complaints.
• Develop team members and track performance.

Skills

Leadership

Communication

Problem Solving

Multitasking

Tools

Microsoft Office

G-Suite

Job description

Compensation Range:

$58,000.00 - $68,000.00 Plus Incentive Bonus based on Performance

Location:

2116-D NEW BERN AVE, RALEIGH, North Carolina, 27610
Alamo Restaurant & Theater Managers assist the GM in running the day-to-day operations of our venues. They oversee all aspects including teammate development, quality assurance, event execution, scheduling, ordering, inventory, facilities maintenance, production, and supporting the team’s & guest’s experience.

They are seasoned restaurant and theater managers with a passion for creating experiences and environments where their teams thrive. They work hard, play hard, and uphold our Mission, Vision, and Core Values.

WHAT WE OFFER

• A fun workplace where you can be yourself and do excellent work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits available for all full-time and part-time teammates

OUR MISSION:

To ensure every guest and teammate has an awesome experience and is excited to return.

CORE ROLE RESPONSIBILITIES:

Grow Revenue + Control Costs

• Manage all COGs within your area and maintain vendor relationships
• Report successes and opportunities to GM for continuous improvement
• Assist in monthly inventory process
• Execute action items from P&L and OER analysis

Optimize the Guest Experience

• Uphold standards per company policies
• Lead service from the floor, coordinate the front-of-house team
• Address patron complaints and turn unsatisfactory experiences into opportunities
• Monitor feedback for new ideas and improvements
• Ensure safety and operational protocols are followed
• Maintain facility and equipment standards

Lead Your Team

• Develop team members and execute Learning & Development initiatives
• Identify and develop key leaders
• Track performance issues and coach team members
• Celebrate team successes

QUALIFICATIONS:

• Proven leadership and motivational skills, professional appearance, positive role model
• Management experience in hospitality, restaurant, or entertainment preferred
• Basic computer skills (Microsoft Office, G-Suite)
• Strong communication skills
• Effective problem-solving skills
• Experience in guest relations
• Ability to multitask and adapt quickly

PHYSICAL REQUIREMENTS:

• Light lifting up to 50 lbs
• Stand for extended periods
• Walk stairs frequently
• Position oneself to avoid guest view in theaters
• Operate POS systems
• Work in kitchen environments with various equipment and exposure to heat, steam, and noise

OUR CORE VALUES:

Do the Right Thing: We act with kindness and integrity.
Foster Community: We celebrate diversity and support each other.
Boldly Go: We pursue innovation and learn from mistakes.
Give a Sh!t: We obsess over guest and teammate experiences and take pride in our work.

Company: Alamo Drafthouse Cinema