Restaurant Team Member

Potbelly Sandwich Works; Westerville (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Potbelly Sandwich Works is hiring for the Restaurant Team Member role. The position offers valuable career advancement and the chance to engage with the local community while serving fresh, delicious menu items. Ideal candidates will be positive and eager to provide excellent customer service in a fast-paced environment.

Qualifications

• Must be at least sixteen (16) years of age or older.
• Comfortable working in a fast-paced environment.
• Great communication and customer service skills.

Responsibilities

• Prepare quality finished products efficiently and follow health and safety standards.
• Engage in friendly conversation with customers and maintain cleanliness.
• Handle cash register and manage customer complaints effectively.

Skills

Customer service

Communication

Job description

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Now Hiring! Restaurant Team Member

Job Summary

As a Restaurant Team Member, you are joining a neighborhood sandwich concept that has been feeding customers’ smiles with warm, toasty sandwiches, hot soups, signature salads, hand-dipped shakes, fresh cookies, and other fresh menu items, customized just the way customers want them, for more than 45 years. RRGPB of Ohio - Potbelly promises Fresh, Fast & Friendly service in an environment that reflects the local neighborhood.

What’s In It For You

Career Advancement and Professional Development: Opportunities to grow and enhance your skills.

What You’ll Do

• Demonstrate and reinforce the company's behaviors and values.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently, following the company recipe manual standards.
• Comply with health and safety standards for food, cleanliness, and safety of the shop.
• Maintain personal hygiene standards, including wearing a clean Potbelly uniform.
• Comply with established food safety requirements and practices.
• Comply with shop security and safety standards.
• Be speedy and accurate in fulfilling orders.
• Handle raw and finished waste according to established procedures.
• Make customers really happy.
• Engage in friendly conversation with customers in line.
• Act with a sense of urgency toward all customers in the shop.
• Restock the food line, chips, and cooler.
• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by the Manager or Shift Leader.
• Prepare meats and cheeses for different sandwiches.
• If 18 or older, use the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash.
• Operate the cash register: handle, balance, and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Take delivery/catering/pickup orders over the phone.
• Other duties as assigned.
  
  

What You’ll Need

• Must be at least sixteen (16) years of age or older.
• Comfortable working in a fast-paced environment.
• Great communication and customer service skills.
• Must possess neat and clean hygiene.
  
  

Who We Are: Potbelly restaurant is owned and operated by Royal Restaurant Group. We are a fast-growing restaurant company focused on our mission to become a compelling place to work, dine, and invest. We achieve this by consistently serving customers high-quality, great-tasting, and affordable food in clean, family-friendly restaurants. We believe that happy, engaged employees provide higher levels of customer service. By creating a superior dining experience, we deliver better results, allowing us to reinvest in our people and our restaurants.

Visit our website at https://royalrg.com/

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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