Restaurant Team Member

Baskin Robbins; Miami Beach (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a well-known restaurant brand where you will play a vital role in delivering exceptional service and high-quality food and beverages. This position offers the chance to work in a fast-paced environment, ensuring guests have a delightful experience while maintaining cleanliness and organization. As a team member, you will be trained to follow brand standards and safety protocols, making every shift an opportunity to learn and grow. If you have a positive attitude and a passion for customer service, this role could be the perfect fit for you.

Qualifications

• Ability to work well in a fast-paced team environment.
• Demonstrates honesty and a positive attitude.

Responsibilities

• Prepare food and beverages according to operational standards.
• Maintain a clean and organized workstation.
• Communicate effectively with guests and team members.

Skills

Teamwork

Customer Service

Adaptability

Attention to Detail

Education

No formal education required

Job description

A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include

1. Follow Brand standards, recipes and systems
2. Follow food safety standards
3. Prepare food and beverages
4. Assemble and package orders and serve to guests
5. Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
6. Maintain a clean and organized workstation
7. Clean equipment and guest areas
8. Stock items such as cups, lids, etc. at workstation
9. Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
10. Follow speed of service standards
11. Serve and communicate with guests
12. Maintain a guest-focused culture in the restaurant
13. Communicate effectively with managers and coworkers
14. Organize and maintain stock room and refrigerated areas

Education/Experience:

1. None
2. Works well with others in a fast-paced team environment
3. On time, demonstrates honesty and a positive attitude
4. Willingness to learn and adapt to change
5. Guest-focused

Physical Demands/Working Conditions:

1. Standing on feet
2. Repetitive motion including bending, stooping and reaching
3. Lifting objects including boxes, ice and product up to 20lbs (if applicable)