Restaurant Team Member

Potbelly Sandwich Works

Hillsboro (OR)

On-site

USD 21,972 - 23,419

Part time

14 days+

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Benefits offered by this job

Comprehensive medical, dental, and vision benefits

Group life insurance for eligible employees

Job summary

A franchise location of Potbelly Sandwich Works in Hillsboro is seeking a Restaurant Team Member to join their vibrant team. This role involves providing excellent customer service, efficiently preparing food, and maintaining a clean environment. Ideal candidates are friendly, customer service-oriented, and able to thrive in a fast-paced setting. Competitive pay ranges from $15.95 to $17.00 per hour plus tips, with benefits available for eligible employees.

Qualifications

Must be at least 16 years of age.
Strong verbal communication skills.
Ability to handle a knife confidently.

Responsibilities

Provide fast, friendly, and efficient service to customers.
Prepare quality finished products per Potbelly standards.
Ensure compliance with health and safety standards.

Skills

Customer Service

Friendly Attitude

Teamwork

Job description

Join to apply for the Restaurant Team Member role at Potbelly Sandwich Works

4 days ago Be among the first 25 applicants

Join to apply for the Restaurant Team Member role at Potbelly Sandwich Works

Earn $15.95 to $17.00 plus tips! - Based on skills and qualifications!

You gotta have it HOT...hot peppers, hot sandwiches, hot pay!
Do you hunger for more?

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.

We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!

Sound Sandwich offers comprehensive medical, dental, and vision benefits along with group life insurance for our eligible salaried and hourly employees.

Job Title: Associate

Department/Function: Operations

Location: Field, Assigned to Specific Shop

Reports to (Title): General or Assistant Manager

Details: Part-Time, Nonexempt

General Description

A Potbelly Associate’s job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

FOCUS

Essential

Demonstrates and reinforces Potbelly’s Behaviors and Values– Integrity, Food Loving, Teamwork,
Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring
Teams, Creating Potbelly “Fans”-- through all interactions.
Ability to discuss Potbelly history with others.
Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards.
Comply with health and safety standards for food, cleanliness and safety of shop.
Maintain personal hygiene standards, including wearing clean Potbelly uniform.
Comply with established food safety requirements and practices.
Comply with shop security and safety standards.
Be speedy and accurate in fulfilling orders.
Handle raw and finished waste according to established procedures.
Make customers really happy.
Engage in friendly conversation with customers in line.
Act with a sense of urgency toward all customers in the shop.

Other Key Functions

Restock food line, chips and cooler.
Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader
Deliver catering orders as detailed in the Catering Driver and Delivery Agreement.
Prepare meats and cheeses for different sandwiches.
If 18 or older, uses the automatic slicer to prep food items.
Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
Operate cash register: handle, balance and follow all cash handling procedures.
Effectively handle customer complaints/issues.
Takes delivery/catering/pickup orders over the phone.
Others duties as assigned.

Physical Functions

Ability to stand/walk a minimum of 3 hours or as needed.
Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
Able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
Must be able to tolerate higher levels of noise from music, customer and employee traffic.
Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

Experience, Education And Behaviors

Must represent Potbelly Advantage and Our Values.
Must be at least 16 years of age
For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment.
Must be friendly and customer service-oriented.
Strong verbal communication skills.
Must possess neat and clean hygiene.
Ability to handle a knife confidently.
Must be able to work in a fast-paced environment and have a sense of urgency.
Ability to work as a team-player.
Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
Must demonstrate leadership behaviors and values that align with Potbelly.

You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Seniority level