Restaurant Team Member

Vitality Bowls; Bolingbrook (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A vibrant restaurant specializing in açaí bowls and healthy foods seeks a crew member to enhance the guest experience through exemplary service. Responsibilities include preparing food, providing customer service, and ensuring cleanliness. Ideal candidates are friendly, knowledgeable about the menu, and eager to work in a collaborative team environment.

Qualifications

• Obtain food safety certification.
• Positive attitude and teamwork.
• Customer service skills.
• Ability to stand for long periods.

Responsibilities

• Memorize training material and explain health benefits of ingredients.
• Prepare food according to proper procedures.
• Provide excellent customer service.
• Maintain cleanliness in the kitchen and lobby.

Skills

Customer service

Food safety knowledge

Team collaboration

Positive attitude

Education

Food safety certification

Job description

Job Description :

• Memorize training material and explain the health benefits of ingredients and food to customers in an upbeat and informative manner.
• Maintain cleanliness of the front lobby and outside area.
• Provide excellent customer service: be positive, polite, informative, and give accurate wait times.
• Assist with ringing up guests, answering phone calls, and taking orders over the phone.
• Have thorough knowledge of the food and recipes; follow recipes to prepare all food in a timely and sanitary manner.
• Prepare food according to proper procedures.
• Maintain cleanliness in the kitchen and lobby through continuous cleaning.
• Organize and put away deliveries.
• Wash dishes and store them properly.
• Communicate with staff to ensure correct and timely order preparation.
• Carry out food to customers.
• Communicate with managers about scheduling needs and days off.
• Arrive on time and take breaks appropriately.
• Complete all opening and closing duties.
• Perform additional tasks as assigned by the manager.
• Follow sanitation guidelines and safety procedures.
• Stock and rotate food items.
• Implement cost-cutting measures.
• Work collaboratively as part of a team.
• Monitor food quality and handle special circumstances.
• Communicate effectively with coworkers and managers.

Requirements :

• Obtain food safety certification.
• Handle basic computer operations, POS system, cash, and credit card transactions.
• Follow health, sanitary, and safety standards.
• Stand for long periods, lift heavy boxes occasionally, move quickly, and maintain a sense of urgency.
• Maintain a clean and professional personal appearance.
• Come to work with a positive attitude and be willing to work well with others.

Vitality Bowls specializes in making delicious açaí bowls topped with organic granola and superfood ingredients, as well as smoothies, juices, salads, and more, without fillers or artificial preservatives.

Standards and Expectations :

Be Friendly and Fast -

• Make a great first impression by smiling and greeting guests.
• Strive to minimize wait times with a sense of urgency.
• Build rapport with guests to encourage repeat visits.
• Send guests off with a smile to create a memorable experience.

Know Your Stuff -

• Become knowledgeable about the menu and preparation methods, including gluten-free modifications.
• Understand the nutritional value of ingredients to better serve health-conscious customers.
• Ensure each meal is delivered perfectly and consistently.

The "One Team" Theme -

• Work collaboratively to deliver quality meals and service.
• Be courteous and foster a positive, uplifting work environment.
• Seek opportunities to exceed expectations.
• Practice the ACT principles: Be Accountable, Communicate well, and Be Trustworthy.

Show Pride in Your Work -

• Be punctual, well-groomed, and reliable.
• Keep the store clean and organized.
• Operate the cash register accurately and responsibly.
• Strive for excellence in all tasks.

I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, separate from Vitality Bowls corporate. I understand that each franchisee is responsible for hiring decisions, and that Vitality Bowls does not manage or review my application. All questions regarding my application should be directed to the local franchisee.