Restaurant Team Lead - Guest Experience & Ops

Applebee's Neighborhood Grill + Bar; Fresno (CA); On-site; USD 63,000 - 78,000; Full time

Job summary

A leading restaurant management company is seeking an Assistant Manager for their Applebee’s location in Fresno, California. The ideal candidate must have 2-3 years of management experience and a passion for customer service. Responsibilities include ensuring high-quality service, handling guest interactions, and maintaining restaurant standards. This competitive position offers average earnings between $63,000 and $78,000 annually, along with opportunities for professional growth in a dynamic environment.

Qualifications

• Must have restaurant management experience of 2-3 years.
• Certifications for food and alcohol handling are a plus.

Responsibilities

• Ensure timely, friendly service and achieve objectives.
• Cultivate a positive restaurant culture in line with values.
• Handle guest complaints promptly and professionally.
• Perform line checks and ensure product quality.
• Maintain inventory and employee scheduling effectively.

Skills

Team leadership

Problem-solving

Customer service

Education

2-3 years restaurant management experience

Serve Safe Food and Serve Safe Alcohol Certifications

Job description

A leading restaurant management company is seeking an Assistant Manager for their Applebee’s location in Fresno, California. The ideal candidate must have 2-3 years of management experience and a passion for customer service. Responsibilities include ensuring high-quality service, handling guest interactions, and maintaining restaurant standards. This competitive position offers average earnings between $63,000 and $78,000 annually, along with opportunities for professional growth in a dynamic environment.