Restaurant Team Lead — Guest Experience & Growth

Applebee's Neighborhood Grill + Bar; Cherry Hill Township (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Meal Discounts

Flexible Schedules

Health insurance

Development opportunities

Job summary

A leading restaurant franchise in Cherry Hill Township is seeking a Team Lead/Key Hourly to manage day-to-day operations. This role emphasizes excellent customer service, team leadership, and problem-solving abilities. You will be responsible for ensuring a positive experience for guests while training and guiding staff. Ideal candidates should possess strong communication skills and the ability to thrive in a busy environment. The position provides opportunities for growth and offers a fun, flexible workplace culture.

Qualifications

• Must be able to read and write to facilitate communication.
• Exhibits leadership qualities among the hourly employees.
• Capable of using POS and Back Office computer system.

Responsibilities

• Ensure prompt and friendly service according to guidelines.
• Communicate with managers daily through management log.
• Act as coach to all employees.

Skills

Leadership qualities

Communication skills

Problem-solving

Customer service

Education

Certification in food service

Tools

POS system

Job description

A leading restaurant franchise in Cherry Hill Township is seeking a Team Lead/Key Hourly to manage day-to-day operations. This role emphasizes excellent customer service, team leadership, and problem-solving abilities. You will be responsible for ensuring a positive experience for guests while training and guiding staff. Ideal candidates should possess strong communication skills and the ability to thrive in a busy environment. The position provides opportunities for growth and offers a fun, flexible workplace culture.