Restaurant Team Lead

Chick-fil-A Western Center Blvd; Gambrills (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Chick-fil-A Western Center Blvd is seeking a proactive leader to join our team as a Restaurant Team Lead / Crew Lead / Shift Manager. You will oversee daily operations in a fast-paced setting, guiding staff to deliver exceptional guest experiences.

We value prior leadership roles and a commitment to service, with opportunities to develop others and advance within a supportive team environment. Both full-time and part-time roles are commonly available at our locations.

Qualifications

• Experience as shift lead or supervisor is highly valued.
• Strong leadership and communication skills are essential.
• Experience in high-volume restaurant environments is a plus.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Encourage the team to uphold 2nd Mile Service goals.
• Respond promptly and respectfully to guests' needs.
• Assist in training new hires and set a positive shift tone.
• Be a friendly, encouraging team player and lead by example.
• Open and/or close shifts, manage keyholder duties.
• Count drawers and finalize daily financials, ensure accuracy.

Skills

Leadership

Communication

Guest service

Job description

Thank you for your interest in a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success.

Your Success is our Success

We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality.

At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience.

Restaurant Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job.

Responsibilities

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to your success at this job. Restaurant Team Lead / Crew Lead / Shift Manager Responsibilities Include:

• Participating operationally in day to day activities in high-volume fast-paced restaurant.
• Offer the Team encouragement to stay true to 2nd Mile Service goals.
• Offer immediate/respectful response to Guest's needs.
• Assist in training of new hires, set the tone for a shift, act as a role model for our team.
• Be a friendly encouraging team player
• Open and/or close, lead shifts, key holder.
• Count Drawers and Finalizing Day.
• Excellent Communication Skills both written and spoken.

Along with a competitive paycheck, you will work in a nurturing environment where you will continue to develop valuable business and people skills. You will be part of a High Performance Leadership Team where you will be encouraged and coached as a valued member of a supportive team.

Restaurant Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job.

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to your success at this job.