At LV Petroleum, we are searching for SERVERS, COOKS, and BARTENDERS, at our famous Ten20 Tavern! If you have experience in any of the above roles.
WALK-INS: Held weekdays from 9a - 11a and 2p - 4p at the Ten20 Tavern inside our travel center located at 3010 Adams St, Mankato, MN
Key Responsibilities
- Customer Service:
- Greet customers as they enter and provide a friendly, welcoming atmosphere
- Answer customer inquiries and assist them with menu choices, providing recommendations when needed
- Process customer orders and payments accurately and efficiently
- Resolve any customer complaints or concerns in a professional and courteous manner
- Ensure customers have a positive dining experience by offering outstanding customer service
- Cash Register & Payment Processing:
- Accurately operate the cash register, ensuring all transactions are processed correctly, including cash, credit, and debit card payments
- Handle cash, make change, and provide receipts as needed
- Ensure that the register area is tidy and organized, including keeping track of cash drawer and ensuring it is balanced at the start and end of each shift
- Order Management:
- Enter customer orders accurately into the system and ensure that the kitchen staff receives correct details for preparation
- Communicate any special requests or modifications to kitchen staff
- Ensure that all orders are processed and delivered to customers in a timely and efficient manner
- Assist with packaging takeout orders and ensure all items are correctly included
- Cleanliness & Organization:
- Maintain a clean and organized cash register area, including wiping down counters and ensuring the space is clutter-free
- Help maintain cleanliness in the dining area, including clearing tables and helping with minor cleaning tasks during quieter periods
- Stock napkins, condiments, utensils, and other necessary supplies at the register and dining areas
- Team Support:
- Work collaboratively with servers, kitchen staff, and management to ensure smooth operations during busy hours
- Assist other team members as needed during peak times, such as refilling drinks or clearing tables
- Communicate effectively with other staff to ensure customer needs are met
- Sales & Promotions:
- Inform customers of any promotions, specials, or new menu items
- Upsell items when appropriate, such as desserts, drinks, or sides
- Assist in maintaining the integrity of promotional materials, ensuring they are up-to-date and visible to customers
Requirements
- Previous experience in a customer service role, preferably in a restaurant or diner setting
- Basic math skills and the ability to handle cash transactions
- Strong communication and interpersonal skills
- Friendly, approachable demeanor with a focus on customer satisfaction
- Ability to multitask and stay organized in a fast-paced environment
- Must be reliable, punctual, and flexible with hours, including weekends and evenings
Physical Requirements
- Ability to stand for extended periods
- Ability to lift up to 25 pounds
- Ability to work in a fast-paced, high-energy environment
Additional Notes
- A positive attitude and the ability to work as part of a team are essential
- Attention to detail and a focus on maintaining a clean, organized workspace are key responsibilities
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Weekly Pay
- Growth Opportunities