Restaurant Systems & POS Ops Lead

work of Applebee’s Restaurants LLC; Menifee (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401(k)

Vacation

Development opportunities

Job summary

Flynn Applebee's is seeking an Operations/POS Support Team member to sustain computer services across 600+ terminals, 110+ BOH servers, and 20+ software products in 23 states. You will install, configure, and test hardware and software, coordinate with vendors, and support remote users in the market.

The role emphasizes troubleshooting, hardware repairs, and involvement in POS upgrades, with on-call duties, travel within the market, and close collaboration with the IT team to ensure continuous

Qualifications

• Strong knowledge and experience with restaurant operations as well as a good working knowledge of POS systems.
• Intermediate Microsoft Office skills.
• Effective communication skills.
• Ability to multi-task and organize.

Responsibilities

• Provide 1st level help desk support for hardware and POS software.
• Install and maintain restaurant hardware and POS systems.
• Assist in testing hardware and software upgrades.
• Coordinate with vendors for repairs and warranties.
• Travel within the market and to training locations.

Skills

POS systems

Restaurant ops

Microsoft Office

Customer support

Tools

Windows OS

Office Suite

POS hardware

Job description

Flynn Applebee's is seeking an Operations/POS Support Team member to sustain computer services across 600+ terminals, 110+ BOH servers, and 20+ software products in 23 states. You will install, configure, and test hardware and software, coordinate with vendors, and support remote users in the market.

The role emphasizes troubleshooting, hardware repairs, and involvement in POS upgrades, with on-call duties, travel within the market, and close collaboration with the IT team to ensure continuous