Restaurant Supervisor, Sportsbook Restaurant

Delaware North; Ohio; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a renowned hospitality company as a Restaurant Supervisor. This role involves leading staff to ensure exceptional service at a bustling venue, where your organizational skills and guest service expertise will shine. You'll be responsible for maintaining a clean environment, training team members, and addressing guest needs. With a commitment to personal and professional growth, this opportunity offers a supportive work culture and a chance to be part of a global legacy. If you're passionate about hospitality and ready to make a difference, this is the perfect place for you.

Benefits

Weekly Pay

Employee Assistance Program

Training and Development Opportunities

Employee Discounts

Flexible Work Schedules

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Vacation Days

Qualifications

• Minimum of 1 year related experience in a supervisory role.
• Superior organization and guest service abilities.

Responsibilities

• Maintain a safe and clean environment for guests and team members.
• Assist managers in training and development of the team.
• Greet guests positively and monitor their needs.

Skills

Guest Service

Organization

Basic Math Skills

Computer Skills

Education

No College Degree Required

Job description

The opportunity

Delaware North Sportservice is searching for a full-time Restaurant Supervisor to join our team at the Sportsbook Restaurant at Nationwide Arena in Columbus, Ohio.

Ensuring the highest levels of service to our guests is our greatest priority. If you can lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks, you will score a winning career with this team!

Pay

$20.00 - $23.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met
• Assist managers in training and development of the team and conducting team member-counseling sessions, including corrective action reports
• Collaborate with manager concerning operational deficiencies and areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume
• Greet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area

More about you

• Must be at least 21 years old
• Minimum of 1 year related experience
• Superior organization and guest service abilities
• Basic math skills and computer skills including word-processing, spreadsheets, and e-mail
• Ability to deal with guest complaints, using active listening skills to defuse difficult situations
• No college degree required

Physical requirements

• Must be able to carry up to 50 lbs
• Standing or walking for the duration of the shift
• Possible exposure to second hand smoke and high noise volumes

Shift details

Day shift
Evening shift
Holidays
Weekends

Who we are

Delaware North operates concessions, premium dining, and retail at Nationwide Arena since dating back to the year 2000. The 18,500-seat venue is home to the NHL’s Columbus Blue Jackets, and hosts concerts and events. We manage concession outlets, including diner-themed stands that offer traditional arena fares such as hot dogs, pretzels, popcorn, and a variety of beers featuring local Ohio breweries.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.