Restaurant Supervisor - Seaport Grille

Beauport Hospitality Group; Gloucester (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Beauport Hospitality Group is hiring a seasonal Restaurant Supervisor at Seaport Grille in Gloucester. This role is ideal for those with strong experience in Food & Beverage, supervising teams, and ensuring customer satisfaction in a fast-paced environment. Candidates with at least 2 years in the industry and a passion for service will thrive in this exciting opportunity.

Benefits

Paid Time Off

Health Coverage

Dining Discounts

Promote from Within

Safe Working Environment

Qualifications

• Must have at least 2 years of Food & Beverage experience.
• Preferred experience in a Full-Service Restaurant supervisory role.
• TIPS Certification required within 30 days of hire.

Responsibilities

• Supervise daily operations of Food & Beverage area.
• Lead front of house team activities and training.
• Ensure cleanliness and safety in dining areas.

Skills

Customer Service

Team Leadership

Detail Orientation

Communication

Tools

Point of Sale Systems

Microsoft Office

Job description

• Job Level:Entry Level (less than 2 years)

We are seeking candidates for a seasonal Restaurant Supervisor withSeaport Grille! This position will monitor service standards to ensureemployee and guest satisfaction. The ideal candidate enjoys workingwithin a Food & Beverage team and fast-paced environment.

Experience:

Must have at least two (2) or more years of strong progressive Food& Beverage experience, with previous experience in a Full-ServiceRestaurant. Minimum of one (1) year in a Supervisory role preferred.

TIPS Certification required within 30 days of hire.

ESSENTIAL FUNCTIONS

• Supervise the daily operation of assigned Food & Beveragearea; including the Dining Room & Deck.
• Direct day-to-day activities and assignments of the front of house team.
• Attend and lead daily shift meetings and pre-meals, developingtopics to discuss daily, use as a time to educate, discuss issues,talk about guests and feedback.
• Assist with continually updating the point of sale system, toinclude; maintaining pricing, making adjustments when necessary,entering daily specials, adjusting counts, etc.
• Communicate the successes, suggestions, activity, and areas ofopportunity for the shift via Daily Shift Report.
• Practice and ensure cleanliness and safety in all dining areas,liquor and wine storage areas.
• Create an environment of engagement for team members, while beinga liaison between team members and management.
• Ensure staff is trained in accordance with the State of MArequirements for serving alcohol effectively.
• Coordinate workflow to ensure a smooth restaurant operation.
• Monitor employee’s performance and issues; communicating anydisciplinary issues to the management team.
• Perform expo, food running, bussing, and serving duties as neededto help the team.

Experience and Skills

JOB REQUIREMENTS

• Ability to work under pressure in a fast-paced environment withmaximum efficiency, accuracy and full attention to detail
• Requires a working knowledge of Full-Service restaurant operations.
• Ability to exercise sound logic and judgement in evaluatingsituations and utilizing appropriate resources.
• Ability to effectively lead and work cohesively as part of a team.
• Must be self-directed, motivated and demonstrate exceptionalcustomer service and interpersonal skills.
• Ability to communicate effectively in the English language, bothverbally and in writing. A second language is desirable.
• Ability to stand for 10 hours’ length of time
• Must be able to work a flexible schedule, including weekends and holidays.
• Ability to lift 50 lbs.
• Must have experience in Microsoft Office and knowledge of industryrelevant Point of Sale Systems.

WORKING ENVIRONMENT

• Work will primarily take place in the Restaurant, front of thehouse and heart of the house, to include Service and Kitchen areas,the interior & exterior of the restaurant, with exposure to sun,heat, cold and changing weather conditions.
• Includes group and solo work.

The Beauport Hospitality Group is an equal opportunity employerencouraging diversity in the workplace. All qualified applicants willreceive consideration for employment without regards to race, colornational origin, gender (including pregnancy), age, religion,disability, sexual orientation, or veteran status, or any other statusor characteristic protected by law.

What can you expect from Beauport Hospitality Group?

• Benefits when working on average 30 hours – including paid timeoff & health coverage (medical, dental, vision)
  • ** Waiting period applies to all Team Members.
• Discount when dining at the Beauport Hospitality Group Restaurants.
• Rewards and Recognition.
• Commitment to promote from within.
• Safe & Secure working environment, following all COVID precautions.