Restaurant Supervisor | Jimmy Vs | Sheraton Raleigh Hotel

PM Hotel Group; Raleigh (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a leading hotel as a Restaurant Supervisor, where you'll assist in overseeing all restaurant operations. In this role, you'll ensure exceptional guest service, maintain compliance with safety and liquor laws, and support staff training. This position offers the opportunity to work in a vibrant environment, fostering teamwork and guest satisfaction. If you thrive in a fast-paced setting and have a passion for the hospitality industry, this is the perfect opportunity to advance your career.

Qualifications

• Ability to communicate effectively and maintain a professional demeanor.
• Team-oriented with a focus on guest satisfaction and service standards.

Responsibilities

• Assist the Restaurant Manager in all phases of restaurant operations.
• Supervise staff adherence to service standards and cash handling procedures.
• Ensure compliance with liquor laws and oversee liquor control procedures.

Skills

Effective communication in English

Proficiency with point of sale systems

Team player

Attention to detail

Job description

Restaurant Supervisor | Jimmy Vs | Sheraton Raleigh Hotel

Job Category: Food & Beverage

Requisition Number: RESTA016426

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• Posted: May 5, 2025
• Full-Time

Locations

Showing 1 location

Job Summary

Assist the Restaurant Manager in all phases of restaurant operations. Responsible for the complete restaurant operation in the absence of the manager.

Summary of Essential Job Functions

• Monitor servers and busperson adherence to all service standards.
• Supervise guest service, being attentive to signals from guests in need of assistance.
• Assist the manager in establishing and monitoring side work duties.
• Maintain cash bank according to PM Hotel Group standards.
• Read and prepare daily communication sheets; check floor coverage and restaurant setup.
• Ensure compliance with liquor laws and oversee liquor control procedures.
• Oversee cash handling staff to ensure adherence to policies and accounting standards.
• Communicate daily with the restaurant manager regarding events and guest counts.
• Assist in conducting menu training and taste panels.
• Provide clear verbal and written instructions to staff.
• Maintain regular attendance and punctuality.
• Perform other related duties as assigned.

Abilities Required

• Effective communication in English.
• Professional appearance and demeanor.
• Team player willing to assist colleagues.
• Proficiency with point of sale systems.
• Physical ability to lift up to 50 pounds and push/pull carts weighing up to 150 pounds.

Customer Satisfaction

Deliver positive guest interactions, maintaining professionalism and courtesy at all times, embodying the guest relations ambassador role.

Work Habits

Meet and exceed hotel standards in work procedures, dress, grooming, punctuality, and attendance. Be adaptable, willing to learn, and proactive in solving routine problems.

Safety & Security

Adhere to safety policies, key controls, chemical handling, and hazard reporting to ensure the safety of guests and staff.

Note

This description covers essential duties but is not all-inclusive. Responsibilities may change, and employment is at-will.

Qualifications, Skills, Behaviors, Motivations, Education, Experience, Licenses & Certifications

Includes team orientation, leadership, enthusiasm, attention to detail, peer recognition, goal orientation, and impact-driven motivation. Equal opportunity employer.