Restaurant Supervisor, 1919 Kitchen and Tap at Lambeau Field

Delaware North; Green Bay (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Restaurant Supervisor at a renowned sports venue. This exciting role involves overseeing restaurant operations, training team members, and ensuring exceptional guest experiences. You will thrive in a dynamic environment, where every day brings new challenges and opportunities. With a commitment to employee well-being, the company offers a comprehensive benefits package, including flexible schedules and professional development. If you're passionate about hospitality and eager to make an impact, this is the perfect opportunity for you to grow your career in the vibrant world of sports and dining.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days

Qualifications

• 2-3 years experience in front-of-house restaurant or foodservice position required.
• One-year supervisory experience preferred.

Responsibilities

• Supervises associates and ensures timely breaks.
• Trains new and existing team members under management direction.
• Handles disciplinary matters and ensures quality performance.

Skills

Verbal and written communication skills

Time management

Organizational skills

Team-oriented

Ability to work in fast-paced environment

Education

High school diploma or equivalent

Tools

Computerized POS system

MICROS POS

Job description

The opportunity

Delaware North Sportservice is hiring full-time or part-time Restaurant Supervisors to join our team at Lambeau Field in Green Bay, Wisconsin. As a Restaurant Supervisor, you will be responsible for assisting management with the efficient operation of the restaurant.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
• Trains new and existing team members, under the direction of management
• Handles disciplinary matters and ensures quality employee performance
• Enforces and adheres to all unit and company alcohol service policies and procedures
• Ensures quality, accuracy, and timely delivery of food and beverage orders
• Assists team members with service and/or billing issues
• Verifies proper set-up, service, and cleaning of assigned area throughout shift
• Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
• Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management
• Performs opening and closing procedures
• Verifies all paperwork is complete and turned in at conclusion of shift
• Ensures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stocked
• Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations
• Completes daily point-of-sale reports as requested by management
• Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
• Performs other duties as assigned

More about you

• Must be at least 18 years of age
• Minimum of 2-3 years' work experience in front-of-house restaurant or foodservice position, in a high-volume environment, required
• One-year supervisory experience in restaurant or service environment preferred
• Experience in credit card processing required
• Previous experience using computerized POS system required; previous experience with MICROS POS preferred
• Ability to obtain a City of Green Bay alcohol operator's license within 60 days of start date
• Knowledgeable in the operation of a high-volume sit-down restaurant with high service standards
• Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names
• Strong verbal and written communication skills; ability to communicate with staff and to prepare written reports
• Strong time management and organizational skills; ability to direct the work activities of several team members simultaneously and plan ahead
• Highly motivated, ability to take initiative, ability to work in fast-paced environment
• Team-oriented; ability to work effectively with others

Physical requirements

• Ability to remain on feet for entire length of shift, constant standing, walking, bending, reaching and repetitive motions
• Ability to maneuver between tables and around corners
• Ability to lift, balance and move large food trays, weighing up to 50 lbs.
• Visual acuity and hearing sufficient to take orders and prepare bills
• Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen

Shift details

Day shift
Evening shift
Event based
Holidays
Overtime as needed
Weekends

Who we are

Delaware North operates concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown we manage The Turn, featuring Topgolf Swing Suites, and operate special events including seasonal sledding and ice skating.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.