Restaurant Supervisor

The Williams Inn; Williamstown (MA); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Health Insurance

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking a Part Time Restaurant Supervisor to lead daily restaurant operations with a focus on guest satisfaction and team development. You will supervise service quality, coordinate with culinary staff, and support the manager in scheduling and training to ensure smooth, high‑standard service.

Ideal candidates bring strong leadership, excellent customer service, and the ability to work both independently and as part of a team, with flexible hours to meet business needs.

Qualifications

• Strong leadership and guest-service orientation are essential.
• Demonstrated time management and multitasking abilities.
• Excellent customer service and communication skills.
• Ability to work as part of a team and independently.
• Flexible working hours, including weekends as needed.

Responsibilities

• Supervising hotel restaurant operations to ensure smooth service.
• Handling guest inquiries and resolving issues promptly.
• Managing staffing, training, and mentoring new associates.
• Monitoring inventory, cash flow, and daily sales reports.
• Coordinating with culinary and kitchen teams for seamless service.
• Scheduling shifts and ensuring a professional work environment.

Skills

Leadership

Customer service

Time management

Teamwork

Flexible hours

Job description

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Part Time Restaurant Supervisor Overview:

As a Restaurant Supervisor you will demonstrate a high level of service, attention to detail for exceptional guests’ satisfaction and positive associate relations. We are looking for a food & beverage professional with leadership and organizational skills to ensure the restaurant runs smoothly.

Responsibilities include:

• Supervising hotel restaurant operations.
• Administrative skills.
• Greeting guests and responding to queries or concerns in a timely manner.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Expediting orders as needed.
• Assist Manager in maintaining food and beverage inventory.
• Monitoring cash flow and settling outstanding bills.
• Schedule appropriately with Manager.
• Time management and problem-solving skills.
• Reporting any technical issues and maintenance needs.
• Assisting in training and mentoring new associates.
• Supervising, supporting and working shifts.
• Communicating with culinary and kitchen teams.

Job Requirements:

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:

• Have a keen eye for detail, time management and great customer service skills.
• Supervising experience is preferred but not necessary.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must pas a background check.
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

EXCITINGEXTRAS

On Demand Pay- Why wait for pay day – get your pay when you need it24/7.

Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.

401kPlan-Nobody wants to work forever, start planning for your future now.

HotelDiscounts-It’s one of the biggest industry perks.

Shoes for Crews-All associates are eligible for a shoe subsidy through Shoes for Crews.

Come for a JOB, stay for a CAREER.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

Source: Hospitality Online