Restaurant Supervisor

Northgate Resorts; Williamsburg (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. The Restaurant Supervisor (age 18+) will direct day-to-day operations, and this is a SEASONAL, full-time or part-time position reporting to the Food and Beverage Manager.

You will lead restaurant staff, monitor budgets, ensure sanitation standards, and provide outstanding guest service. Requirements include 5+ years in food service management and state food manager plus alcohol certifications.

Qualifications

• Minimum of 5 years experience in food service management.
• Proper State’s Food Manager Certification required.
• Responsible Management of Alcohol Certification required.

Responsibilities

• Manage all restaurant team members
• Optimize profits by controlling costs
• Ensure product quality and outstanding customer service
• Maintain inventory of food and supplies
• Monitor and maintain compliance with food safety and sanitation standards
• Monitor cash drawers and ensure cash handling procedures are followed
• Collect payments and maintain records of budgets, funds, and expenses
• Assist with project management on remodeling or construction efforts at the restaurant
• Complete required reports on a timely basis
• Schedule staff, monitor payroll, and maintain compliance with labor budget
• Participates in the recruitment process and selection of talent for the department
• Collaborate with park and home office departments
• Coordinate and oversee various projects from start to finish
• Respond to guest inquiries using the company’s service recovery guidelines
• Utilize and learn reservation system for daily planning
• Participate in other projects and activities as assigned

Skills

Attention to detail

Multi-tasking

Fast-paced environment

Strong work ethic

Positive attitude

Night/weekend availability

Team collaboration

Education

5+ years food service management

State’s Food Manager Certification

Responsible Management of Alcohol Certification

Tools

Reservation system

Job description

Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast-moving organization.

The Restaurant Supervisor (age 18+) will direct the day-to-day operations and activities in the restaurant. Duties include managing personnel, collecting payments, monitoring budgets, and evaluating restaurant, bar, and banquet room performance. This is a SEASONAL, full-time or part-time position and reports to the Food and Beverage Manager.

Duties & Responsibilities

General Duties

• Manage all restaurant team members
• Optimize profits by controlling costs
• Ensure product quality and outstanding customer service
• Maintain inventory of food and supplies
• Monitor and maintain compliance with food safety and sanitation standards
• Monitor cash drawers and ensure cash handling procedures are followed

Administrative Duties

• Collect payments and maintain records of budgets, funds, and expenses
• Assist with project management on any remodeling or construction efforts at the restaurant
• Complete required reports on a timely basis
• Schedule staff, monitor payroll, and maintain compliance with labor budget
• Participates in the recruitment process and selection of talent for the department

Other Essential Duties

• Collaborate with park and home office departments
• Coordinate and oversee various projects from start to finish
• Respond to guest inquiries using the company’s service recovery guidelines
• Utilize and learn reservation system for daily planning
• Participate in other projects and activities as assigned

Education/Training/Experience

• Minimum of 5 years experience in food service management or equivalent
• Proper State’s Food Manager Certification required
• Responsible Management of Alcohol Certification required

Qualifications/Requirements

• Strong attention to detail, speed, and accuracy
• Ability to multi-task and work in a fast-paced environment
• A strong work ethic and a positive attitude
• Required to work nights, mornings, weekends, and holidays
• Work with minimal supervision
• Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management

Essential Physical Demands

• Able to lift up to 50 lbs
• Must be able to remain in a stationary position, occasionally in warm temperatures
• Occasional exposure to hot equipment and oil throughout the workday
• Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
• Able to manipulate fingers, hands, and arms to reach, carry, serve, etc.

Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Northgate is also a proud participant of the E-Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Employment with Northgate Resorts is contingent upon a successful completion of any background or reference checks requested by the company.