Restaurant Supervisor

Cambria Hotel - Boston Logan Airport; Boston (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay based on experience

Growth opportunities within expanding

Dynamic, team-oriented culture

Part of an exciting hotel opening

Job summary

The Cambria Hotel Boston Logan Airport is seeking a Restaurant Supervisor to lead daily front-of-house service during breakfast and dinner, ensuring a welcoming and efficient dining experience for guests.

You will train and coach servers, manage service flow, and coordinate with culinary and hotel operations to deliver consistent standards and guest satisfaction during a dynamic hotel opening.

Qualifications

• 2+ years of restaurant or hospitality leadership experience preferred.
• Strong service mindset with ability to lead by example.
• Excellent communication, organization, and problem-solving skills.
• Ability to coach team members and maintain standards in a fast-paced environment.
• Knowledge of restaurant POS systems, cash handling, and basic food and beverage operations preferred.
• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead front-of-house service during assigned breakfast and dinner shifts and maintain an active presence on the floor.
• Train, coach, and support servers, hosts, bartenders, and other front-of-house team members.
• Ensure guests receive friendly, attentive, and efficient service consistent with hotel and restaurant standards.
• Manage service flow, table coverage, seating coordination, and shift priorities based on business levels.
• Handle guest questions, concerns, and service recovery professionally and proactively.
• Conduct pre-shift communication and ensure team members understand daily specials, menu changes, events, and operational priorities.
• Monitor dining room, bar, and service areas for cleanliness, organization, presentation, and readiness.
• Support opening and closing procedures, cash handling, check settlement, and required shift documentation.
• Coordinate closely with Kitchen, Front Desk, Engineering, and hotel leadership to support a seamless guest experience.
• Assist with inventory awareness, supplies, side work, and proper storage and organization of operating materials.
• Promote responsible alcohol service and ensure applicable hotel policies and service procedures are followed.
• Maintain compliance with Cambria/Choice Hotels standards and all property policies and procedures.

Skills

Service mindset

Communication

Organization

Problem-solving

Coaching

Guest service

Tools

POS systems

Cash handling

Job description

Overview

Join a dynamic opening team in a historic renovated building with a unique concept! The Cambria Hotel Boston Logan Airport is seeking a Restaurant Supervisor to lead daily front-of-house service execution across breakfast and dinner operations while creating a welcoming, efficient, and memorable dining experience.

Position Summary

The Restaurant Supervisor supports the daily operation of the hotel's food and beverage outlets, providing hands-on leadership to the front-of-house team. This position helps ensure consistent service standards, strong guest satisfaction, effective service flow, and close coordination with the culinary and hotel operations teams.

Key Responsibilities

• Lead front-of-house service during assigned breakfast and dinner shifts and maintain an active presence on the floor
• Train, coach, and support servers, hosts, bartenders, and other front-of-house team members
• Ensure guests receive friendly, attentive, and efficient service consistent with hotel and restaurant standards
• Manage service flow, table coverage, seating coordination, and shift priorities based on business levels
• Handle guest questions, concerns, and service recovery professionally and proactively
• Conduct pre-shift communication and ensure team members understand daily specials, menu changes, events, and operational priorities
• Monitor dining room, bar, and service areas for cleanliness, organization, presentation, and readiness
• Support opening and closing procedures, cash handling, check settlement, and required shift documentation
• Coordinate closely with Kitchen, Front Desk, Engineering, and hotel leadership to support a seamless guest experience
• Assist with inventory awareness, supplies, side work, and proper storage and organization of operating materials
• Promote responsible alcohol service and ensure applicable hotel policies and service procedures are followed
• Maintain compliance with Cambria/Choice Hotels standards and all property policies and procedures

Qualifications

• 2+ years of restaurant or hospitality leadership experience preferred
• Strong service mindset with the ability to lead by example
• Excellent communication, organization, and problem-solving skills
• Ability to coach team members and maintain standards in a fast-paced environment
• Knowledge of restaurant POS systems, cash handling, and basic food and beverage operations preferred
• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays

Compensation

$22–$26/hour

What We Offer

• Competitive pay based on experience and position
• Growth opportunities within a rapidly expanding hospitality portfolio
• Dynamic, team-oriented culture
• Opportunity to be part of an exciting hotel opening

Schedule

• Full-time position
• Flexible AM/PM schedule including weekends and holidays as business demands

Why Join Us?

Be part of a unique hotel and restaurant concept where you can help shape the service culture from the beginning. This is an opportunity to lead a team, create memorable guest experiences, and play an important role in the success of the hotel's food and beverage operation.