Restaurant Store Manager

Dunkin' - Franchisee Of Dunkin Donuts; Las Vegas (NV); On-site; USD 45,000 - 60,000; Full time

Job summary

Ontario Trillium Foundation is looking for a Restaurant Manager in Las Vegas, NV, to provide strong leadership in delivering exceptional guest experiences and operational excellence. You will oversee the daily operations, manage staff training, and ensure compliance with health and safety standards. A successful candidate will have previous leadership experience in the restaurant or hospitality industry, along with basic computer skills. This role emphasizes team development and maintaining a profitable environment.

Qualifications

• Strong leadership to deliver guest experiences and operational excellence.
• Ability to train and develop restaurant crew members.
• Experience in managing restaurant operations and systems.

Responsibilities

• Deliver training to restaurant crew members.
• Create and maintain a guest-focused culture in the restaurant.
• Control food costs and maximize profitability.

Skills

Leadership

Guest focused

Time Management

Problem solving

Coaching

Education

Previous leadership experience in retail, restaurant or hospitality

Basic computer skills

Fluent in spoken and written English

Job description

Overview

A Restaurant Manager is generally responsible for providing strong, positive leadership to their crew to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.

Responsibilities

• Able to perform all responsibilities of restaurant crew members
• Deliver training to restaurant crew members
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to crew members
• Execute new product roll-outs including training, marketing and sampling
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control food costs to help maximize profitability
• Completion of inventory count and purchasing on a weekly basis
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Conduct self-assessments and corresponding action plans
• Completion of quarterly bonus plans

Management Responsibilities

• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant crew members to drive sales, improve profitability and guest satisfaction

Education/Experience

• Basic computer skills
• Fluent in spoken and written English
• Previous leadership experience in retail, restaurant or hospitality

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting packages
• Wearing a headset (if applicable)
• Working in a small space

Key Competencies

• Works well with others in a fun, fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and embrace change
• Ability to train and develop a team
• Guest focused
• Time Management
• Problem solving
• Motivating others