Restaurant Sous Chef

Hollywood Casino Bangor; Bangor (ME); On-site; USD 45,300 - 48,500; Full time

Benefits offered by this job

Wellness programs

Day-one medical coverage

401(k) matching

Potential annual performance bonuses

Paid time off

Job summary

Hollywood Casino Bangor is seeking a Culinary Operations Supervisor to oversee all culinary operations. This includes managing a staff of 45 employees, assisting in menu creation, ensuring adherence to health regulations, and maintaining positive guest relations. Ideal candidates will have an associate degree, supervisory experience, and proficiency in Microsoft applications. Additional benefits include wellness programs, early medical coverage, a 401(k) match, and annual performance bonuses.

Qualifications

• 3+ years related experience in culinary operations or equivalent education.
• Ability to interpret business documents and respond to inquiries.
• ServSafe certification required.

Responsibilities

• Promote the Eye, hi, Goodbye program with patrons and employees.
• Assist Executive Chef in menu creation for events and outlets.
• Manage staffing and training while adhering to budget guidelines.
• Control food portions and minimize waste according to specifications.
• Prepare weekly schedules and ensure labor control.

Skills

Microsoft applications proficiency

Detail-oriented

Problem-solving

Supervisory experience

Education

Associate degree or technical school

Job description

Responsibilities

• Promote and maintain all steps of the Eye, hi, Goodbye program with each patron and employee you may come in contact with (eye contact, hi‑ greeting, goodbye as a departure).
• Responsible for Assisting the Executive Chef in creating menus for restaurant outlets, banquets, and special events.
• Recruit, train and upgrade staff maintaining proper staffing guidelines, within budgeted parameters while scheduling to meet the demands of business.
• Control portion size; minimize waste and present menu items according to specifications.
• Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and state and local regulations.
• Prepare weekly schedules and control labor.
• Educate, train, and manage cooks to follow company policies and standards.
• Maintain positive guest relations.
• Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food.
• Perform all culinary job functions within immediate area when necessary.
• Attend weekly chef's meetings and monthly kitchen staff meetings to keep staff updated and informed on current activities, projects and special events of Hollywood Slots.
• Assist Executive Chef and Executive Steward in overseeing stewarding department cleanliness, organization and sanitation.
• Keep current with food industry trends as well as new products available on the market.
• Conduct daily walk through of kitchen areas, food storeroom, dry good storage and refrigerated storage to ensure proper rotation, storage and utilization of products.
• Assist in establishing team and individual performance consistency by adhering to company policies and procedures. Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems.
• Supervisory responsibility over all Culinary Operations.
• Has direct supervision over 45 employees & indirect supervision over 75 employees.
• Other duties may be assigned.

Qualifications

• Associate degree, or two‑year college or technical school.
• Tree plus years related experience and/or training; or equivalent combination of education and experience.
• Must be proficient in Microsoft applications (Excel, Access, Word).
• Supervisory experience required.
• Ability to read, analyze, and interpret routine business documents.
• Ability to respond effectively to sensitive inquiries or complaints.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Must be very detail‑oriented.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• ServSafe.

Benefits

Base salary is part of a total rewards package which includes wellness programs, day‑one medical coverage, 401(k) matching, and potential annual performance bonuses. Paid time off earned according to local policy and increases with length of employment.

Equal Opportunity Employer

We are an equal opportunity employer.

Starting Salary

$45,300 to $48,500 annual.