RESTAURANT SOFTWARE INSTALLATION SPECIALIST

Payroc; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading financial technology company in Los Angeles seeks a Restaurant Software Installation Specialist to manage POS programming and installation projects. This entry-level role requires strong communication and organizational skills, with responsibilities including training customer staff and providing on-site support. Travel within Southern California and nationally is required. Excellent interpersonal skills are essential for success in this customer-facing position.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills to manage multiple projects.
• Ability to work independently and as part of a team.

Responsibilities

• Program Payroc and Aloha POS software for various hospitality businesses.
• Train customer staff on POS system usage.
• Provide on-site support during system go-live.
• Manage all aspects of POS system installation.
• Assess project scope, budget, and resources needed.
• Develop work plans and assign duties.

Skills

Interpersonal skills

Organizational skills

Communication skills

Project management

Job description

RESTAURANT SOFTWARE INSTALLATION SPECIALIST

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Position Overview

The Installation Specialist is responsible for planning, directing, and coordinating all activities related to Payroc POS programming, installation, and training projects to ensure goals are met within the designated time frame and budget. This customer-facing role involves work at customer locations and remotely, requiring excellent interpersonal and communication skills, both verbal and written. The role includes evaluating project scope, creating timelines, coordinating resources, and maintaining detailed documentation. Travel to customer sites is required, along with strong organizational skills and the ability to manage multiple projects concurrently.

Responsibilities

• Program Payroc and Aloha POS software for various hospitality businesses.
• Train customer staff on POS system usage.
• Provide on-site support during system go-live.
• Manage all aspects of POS system installation.
• Assess project scope, budget, and resources needed.
• Develop work plans and assign duties.
• Coordinate activities of project team members.
• Monitor project progress and update reports.
• Communicate with customers and resolve issues.
• Manage project schedule in CRM system.
• Travel within Southern California and nationally as needed.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology

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