Restaurant Shift Manager - Keyholder - Lookout Tavern - North Phoenix

Lookout Tavern; Phoenix (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career growth opportunities

Job summary

Lookout Tavern is hiring a Restaurant Shift Manager / Keyholder to oversee daily operations during shifts and ensure guest satisfaction. The role includes opening/closing, cash handling, and staff training to deliver outstanding service.

Ideal candidates have 2+ years in restaurant supervision, strong leadership and communication, and flexibility for nights/weekends. Nightlife experience is highly sought after, with opportunities to lead nightlife operations if qualified.

Qualifications

• 2+ years in a supervisory/managerial role in a restaurant.
• Strong leadership and communication skills.
• Ability to work flexible hours, including nights and weekends.
• Proficient in cash handling and basic inventory control.
• Experience with restaurant management software is a plus.

Responsibilities

• Oversee daily restaurant operations during shifts to ensure high guest satisfaction.
• Open and close the restaurant and secure assets at day end.
• Train and motivate front-of-house staff to deliver exceptional service.
• Handle guest complaints professionally and promptly.
• Ensure health and safety compliance and maintain a clean environment.
• Assist with inventory monitoring and minimizing waste.
• Collaborate with management on staff scheduling and improvements.

Skills

Leadership

Communication

Flexibility

Cash Handling

Inventory Control

Restaurant Software

Problem-Solving

Tools

Restaurant Management Software

Job description

Lookout Tavern is excited to announce an opening for a Restaurant Shift Manager / Keyholder to join our dynamic team! In this role, you will be instrumental in overseeing restaurant operations during your shifts, ensuring high standards of service and guest satisfaction. As a keyholder, you'll be entrusted with opening and closing the restaurant, managing cash flow, and ensuring security protocols are followed. NIGHTLIFE EXPERIENCE - Is highly sought after and the perfect candidate would have both restaurant and bar/nightlife experience. There will be opportunity to run our nightlife operations if qualifications match.

Key Responsibilities:

• Manage daily operations effectively, ensuring optimal guest experiences throughout every shift.
• Open and close the restaurant, preparing the venue for operational success and securing all assets at the end of the day.
• Train, develop, and motivate the front-of-house staff to deliver exceptional service.
• Handle guest complaints and feedback with professionalism and grace.
• Ensure compliance with health and safety regulations, maintaining a clean and organized environment.
• Assist with inventory control and monitoring stock levels while minimizing waste.
• Collaborate with management on staff scheduling and operational improvements.

Career Growth:

This position brings an excellent opportunity for career advancement as Lookout Tavern continues to expand its footprint in the Phoenix area.

Join the Lookout Tavern Family!

Qualifications:

• At least 2 years of supervisory or management experience in a restaurant setting, preferably as a keyholder.
• Strong leadership skills with a passion for developing team members.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights and weekends.
• Proficient in cash handling, inventory control, and restaurant management software.
• Strong problem-solving skills and the ability to thrive in a fast-paced environment.

What We Offer:

• Competitive salary and benefits.
• A vibrant, energetic work environment with a strong community spirit.
• Professional growth opportunities, particularly with the upcoming Peoria concept.
• A chance to be part of a growing brand that values innovation and excellence.