Restaurant Shift Manager

FGNY LLC.; Memphis (TN); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading Five Guys franchisee is looking for shift managers in Memphis with a passion for guest service. The role involves managing shifts, supporting team members, and ensuring compliance with company standards. Ideal candidates will have previous experience and strong leadership qualities to empower their team.

Benefits

Health Care: $4,000.00 per year

Vision / Dental: $400.00 per year

Tips: up to $1.50 per hour

Performance Bonus: $2.00 per hour

Qualifications

• Minimum of High School Diploma or equivalent required.
• Must be 18 years of age or older.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Lead high energy shifts, ensuring compliance with cleanliness and guest satisfaction.
• Coach and train Team Members, manage labor costs, and monitor daily cash procedures.
• Support management in executing business measures and marketing tools.

Skills

Leadership

Team Management

Customer Service

Problem Solving

Communication

Education

High School Diploma or equivalent

Some College preferred

Tools

Microsoft Office

Job description

Schedule an interview or sign in to get your individualized salary: We require employers to provide personalized compensation upfront. No need to wait until your interview to find out what you will actually earn here.

• Tips up to: $1.50 per hour
• Performance Bonus: $2.00 per hour
• Health Care: $4,000.00 per year
• Vision / Dental: $400.00 per year

Description

Gellert Hospitality Group is a proudFive Guysfranchisee seeking exceptional talent to join our team. If you have a passion for providing excellent guest service then we want to hear from you.We are currently looking for shift managers with 1 -2 years of experience. Please read below for more information.

Shift Manager
He/she has the primary responsibility for managing shifts; conveying the Five Guys culture to his/her Team Members and Guests; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Five Guys. He/she will be responsible for upholding our standards for the Team Members and our Guest experience.

Responsibilities

KEY RESPONSIBILITIES AND AREAS OF FOCUS

• Operations Management: Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Five Guys standards are being meet in these areas; be a Guest advocate communicating needs to Team Members to assure Guest satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to standards
• People Management: Coach and train Team Members on proper procedures on each shift; screen prospective Team Members for applicants that match Five Guys job qualifications; motivate Team Members to maximize their potential on each shift; assure Team and Guest safety throughout shift. Reports all risk management issues to General Manager; support adherence to Five Guys uniform policy during shift
• Business Management: Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Team Member and guest situations
• Project Support: Supports all programs and initiatives during the shift; support management; ensure our marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner

Qualifications

ADDITIONAL REQUIREMENTS:
The intellectual and physical demands described below are representative of what must be met by Team Members to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of High School Diploma or equivalent required, some College preferred
• Must be 18 years of age or older
• Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
• On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects

QUALIFICATIONS:

• Ability to lead, motivate, and empower the Team Members
• Ability to align Team Members with Five Guys culture by balancing hard work and having fun.
• Ability to manage basic tasks and the restaurant's Team
• Takes initiative
• Has excellent verbal and written skills
• Ability to recognize problems and problem solve
• Ability to set goals and convert plans into action

Requirements

• 18 years or older
• Minimum education: High School / GED
• Minimum job experience: 1 to 2 years
• Full Time, Part Time
• Driver - preferred
• Schedule - required flexibility
• Access to Reliable Transportation - required
• US resident - required

Working Schedule

• Monday All Shifts
• Tuesday All Shifts
• Wednesday All Shifts
• Thursday All Shifts
• Friday All Shifts
• Saturday All Shifts
• Sunday All Shifts

Company and Location

Five Guys - Union

Five Guys - Union

2100 Union Ave, Memphis, TN 38104, United States

Five Guys - Union
2100 Union Ave, Memphis, TN 38104, United States

In-person Interview
You are booking an in-person interview. You will travel to the location specified for this job.