Restaurant Shift Leader & Team Coach

Smith Dairy Queens, Ltd.; Elgin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A local restaurant chain in Elgin, Texas, is seeking a Shift Leader to provide guidance to the team during scheduled shifts. Responsibilities include managing daily operations, conducting training, ensuring service quality, and handling cash reports. Candidates must have at least 1 year of management experience in a restaurant setting, a high school diploma, and a commitment to exceptional customer service. This role requires strong leadership and communication skills, and candidates should be able to work flexible hours.

Qualifications

• Must be at least 18 years of age.
• 1-year minimum of management experience at a restaurant chain.
• Strong Windows-based computer literacy.
• Ability to work flexible hours to support business needs.

Responsibilities

• Provide leadership and guidance to staff during shifts.
• Ensure proper organization and staffing of the restaurant.
• Conduct orientation and training of crew members.
• Handle minor customer complaints.
• Complete cash accountability reports.

Skills

Exceptional customer service

Teambuilding

Strong math skills

Communication skills

Interpersonal skills

Conflict resolution skills

Education

High school diploma

Job description

A local restaurant chain in Elgin, Texas, is seeking a Shift Leader to provide guidance to the team during scheduled shifts. Responsibilities include managing daily operations, conducting training, ensuring service quality, and handling cash reports. Candidates must have at least 1 year of management experience in a restaurant setting, a high school diploma, and a commitment to exceptional customer service. This role requires strong leadership and communication skills, and candidates should be able to work flexible hours.