Restaurant Shift Leader: Lead, Train & Elevate Service

Potbelly Sandwich Works; Champaign (IL); On-site; USD 22,730 - 32,373; Full time

Job summary

A popular sandwich restaurant is seeking a Shift Leader in Champaign, Illinois. In this role, you'll lead shifts, manage and train associates, ensure outstanding customer service, and control costs. Candidates should have a minimum of 1 year of supervisory experience, a high school degree, and strong leadership skills. Ability to work in a fast-paced environment and meet food safety certification requirements is essential. Compensation is up to $20.00 per hour.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment.
• Training and certification in Food Safety required.
• Ability to comprehend and communicate in English.

Responsibilities

• Lead a shift by managing and developing associates.
• Ensure customer satisfaction and handle complaints.
• Control food costs and manage cash handling.

Skills

Exceptional customer service skills

Strong communication skills

Strong organizational skills

Leadership skills

Ability to train and coach others

Education

High School degree

Job description

A popular sandwich restaurant is seeking a Shift Leader in Champaign, Illinois. In this role, you'll lead shifts, manage and train associates, ensure outstanding customer service, and control costs. Candidates should have a minimum of 1 year of supervisory experience, a high school degree, and strong leadership skills. Ability to work in a fast-paced environment and meet food safety certification requirements is essential. Compensation is up to $20.00 per hour.