Restaurant Shift Leader

royalbk; Waycross (GA); On-site; USD 19,286 - 24,108; Full time

Benefits offered by this job

Competitive salary and benefits package

Career Advancement and Professional Development

Job summary

royalbk is seeking a Restaurant Shift Leader in Waycross, Georgia. This role focuses on delivering sales and positive results through effective Guest and Operations coordination. As a key support to the Restaurant General Manager and Assistant Manager, the Shift Leader will manage operations during assigned shifts, ensuring exceptional customer service.

The ideal candidate possesses strong communication skills, a high school diploma, and at least one year of supervisory experience in a restaurant. The position offers a competitive salary of $14 to $17.50 per hour along with opportunities for career advancement.

Qualifications

• Must be at least eighteen (18) years of age or older.
• Minimum of one year of first-line supervisory experience, preferably in a restaurant or customer service environment.
• SERV Safe certification or the ability to obtain it as needed.

Responsibilities

• Direct the team and ensure food items are prepared and served to standards.
• Coach team members to follow guidelines for food preparation.
• Motivate and direct team members to exceed guest expectations.
• Supervise crew members to ensure compliance with operations standards.
• Ensure staff maintain high customer service levels.
• Maintain a clean restaurant environment.
• Manage cash control per policy.
• Complete end-of-shift paperwork.

Skills

Communication Skills

Customer Service

Teamwork

Education

High school diploma or equivalent

Job description

Now Hiring! Restaurant Shift Leader

Compensation: $14 to $17.50 an hour

Job Summary: The Restaurant Shift Leader role is focused on delivering sales and positive results through Guest and Operations coordination. This hourly position supports the Restaurant General Manager and Assistant Manager in managing operations during assigned shifts while driving key performance outcomes.

What’s in it for you:

• Competitive salary and benefits package
• Preferred Location: Work within a location that suits you best
• Career Advancement and Professional Development: Opportunities to grow and enhance your skills.

What You’ll Do:

• Direct the team and ensure all food items are prepared and served according to brand, company, and health department regulations.
• Coach team members to follow guidelines for food preparation and production management.
• Motivate and direct team members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Supervise crew members in the preparation of menu items to ensure compliance with all Burger King Corporate (BKC) Operations and Sanitation standards.
• Ensure that staff maintain an exceptional level of customer service and that orders are taken in a prompt, accurate, and courteous manner.
• Always ensure an adequate level of staffing and service.
• Maintain a clean restaurant environment by performing cleaning tasks in the lobby, restrooms, kitchen, and exterior areas.
• Manage cash control per policy and count cash on hand at shift changes and at closing.
• Monitor and ensure the accuracy of all cash, sales, and inventory control records during the shift.
• Complete end-of-shift and end-of-day paperwork and count as needed.

What You’ll Need:

• Must be at least eighteen (18) years of age or older.
• High school diploma or equivalent.
• Minimum of one year of first‑line supervisory experience, preferably in a restaurant or customer service environment.
• SERV Safe certification or the ability to obtain it as needed.
• Strong communication, customer service, and teamwork skills.