Restaurant Shift Leader

Perkins Bakery; Ankeny (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Employee Meals and family-disount

Weekly paychecks

Flexible hours & schedules

Structured training program

Referral bonus

Career path advancement

Job summary

Perkins Restaurant & Bakery in Ankeny, IA is seeking a dedicated Shift Leader to support management in delivering great guest experiences. The role emphasizes hands-on leadership, enforcing policies, and ensuring hot food is served promptly with a clean, welcoming dining area.

You will help set up each shift, communicate expectations to staff, manage stations, and escalate issues to maintain 100% guest satisfaction.

Responsibilities

• Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner.
• Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
• Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift.
• Direct Your Shift – Execute your plan to lead a great shift and maintain standards while keeping the team positive and organized.
• Follow Up – Measure the results of the shift and communicate with management regarding issues.

Job description

Perkins Restaurant is now hiring a Shift Leader for our Perkins Restaurant in Ankeny.

714 SE Oralabor Rd.. - Ankeny

Benefits Of Working For Us Include

• Supportive ownership that believes in family
• Closed on Christmas Day
• Yearly anniversary checks for continued employment*
• Free Employee Meals and family discounts*
• Competitive wages for your experience
• Paychecks delivered weekly
• Flexible hours & schedules
• Structured training program for all positions
• Referral bonus for great employees who recruit other great employees
• Career path that rewards you financially for your advancement within the company*Ask manager for details

Summary Of Position

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands‑on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:

• Hot Food, Served Fast, by Friendly People
• Outstanding Image and Cleanliness
• 100% Guest Satisfaction

REPORTING RELATIONSHIPS

Reports: Directly to General Manager or Manager on duty

Internal: Extensive contacts with all levels of store personnel as well as all home office departments.

External: Extensive contacts include guests, distributors.

POSITION ACTIVITIES AND TASKS

Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.

Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.

Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.

Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.

Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.

Disclaimer

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Founded in 1958, Perkins® operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept’s ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we’re always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins’ iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

BE A PART OF OUR SUCCESS

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.