Restaurant Shift Leader

Perkins Restaurant & Bakery; Ankeny (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Supportive ownership

Closed on Christmas

Anniversary checks

Employee meals

Family discounts

Competitive wages

Weekly paychecks

Flexible schedules

Structured training

Referral bonus

Career advancement

Job summary

Perkins Restaurant in Ankeny is seeking a Shift Leader to support management in delivering excellent guest experiences and maintaining brand standards on every shift.

You will lead by example, supervise team members, ensure food quality and safety, and help ensure a clean, friendly dining environment for guests and staff alike.

Responsibilities

• Ensure that all menu items are prepared, portioned, and presented properly according to established procedures and local health regulations.
• Shift Readiness – plan each shift, inspect, and anticipate challenges; communicate expectations and assign stations.
• Direct Your Shift – lead the team through the rush with a positive, organized, and focused approach; correct issues promptly.
• Follow Up – compare shift results to plan and report employee performance, guest concerns, and maintenance needs to management.

Job description

Perkins Restaurant is now hiring a Shift Leader for our Perkins Restaurant in Ankeny.

714 SE Oralabor Rd.. - Ankeny

Benefits of working for us include:

• 1. Supportive ownership that believes in family
• 2. Closed on Christmas Day
• 3. Yearly anniversary checks for continued employment*
• 4. Free Employee Meals and family discounts*
• 5. Competitive wages for your experience
• 6. Paychecks delivered weekly
• 7. Flexible hours & schedules
• 8. Structured training program for all positions
• 9. Referral bonus for great employees who recruit other great employees
• 10. Career path that rewards you financially for your advancement within the company*Ask manager for details

SUMMARY OF POSITION

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:

• Hot Food, Served Fast, by Friendly People
• Outstanding Image and Cleanliness
• 100% Guest Satisfaction

REPORTING RELATIONSHIPS

Reports: Directly to General Manager or Manager on duty

Internal: Extensive contacts with all levels of store personnel as well as all home office departments.

External: Extensive contacts include guests, distributors.

POSITION ACTIVITIES AND TASKS

Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.

Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.

Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.

Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.

Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.

Disclaimer

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.