Shift Leader — Restaurant Operations & Guest Experience

Firehouse Subs; Irving (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A major fast-casual restaurant chain in Texas seeks a Shift Leader accountable for profitable operation. This role involves ensuring compliance with regulations, leading the team to deliver excellent guest service, and participating in employee management. Candidates must have strong leadership skills and a Serv-Safe Food Manager's certification. This position offers a dynamic work environment focused on hearty food and community service.

Qualifications

• Valid Driver's License and insurance.
• Ability to work on feet for up to 13 hours.
• Able to lift up to 50 lbs.

Responsibilities

• Ensure compliance with local, state, and federal regulations.
• Provide leadership to ensure superior guest service.
• Participate in hiring, training, and disciplining employees.
• Communicate effectively with management and HQ.

Skills

Leadership

Compliance knowledge

Customer service

Communication

Education

Valid Serv-Safe Food Manager's certification

Job description

A major fast-casual restaurant chain in Texas seeks a Shift Leader accountable for profitable operation. This role involves ensuring compliance with regulations, leading the team to deliver excellent guest service, and participating in employee management. Candidates must have strong leadership skills and a Serv-Safe Food Manager's certification. This position offers a dynamic work environment focused on hearty food and community service.