Restaurant Shift Lead: Guest Service & Ops

ADP, Inc.; Cottleville (MO); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Free shift meals

Employee discounts

Medical, Dental, Vision

PTO

Tuition reimbursement

Job summary

Qdoba is seeking a Restaurant Shift Lead in Cottleville, MO to help run daily operations alongside the General Manager. You will ensure cleanliness, consistency in guest service, and compliance with policies. This role supports training and promotes a positive team environment.

The position pays $17.00–$21.00 hourly, with benefits including meals, insurance options, PTO, and tuition reimbursement. Weekend availability may be required.

Qualifications

• High school diploma or equivalent required; age may apply to meet state laws.
• 6+ months of restaurant operations experience.
• Shift Lead training completed; ServSafe certification in some states.

Responsibilities

• Maintains brand image with restaurant cleanliness and service.
• Treats team with respect and dignity.
• Follows guidelines to achieve operational excellence.
• Drives guest service and food quality per brand systems.
• Collaborates to drive long-term sales growth and profitability.
• Monitors costs and adherence to budget and goals.
• Assists in training and developing internal candidates for roles.
• Responds to guest questions and resolves concerns professionally.

Skills

Shift Lead training

ServSafe certification

English communication

Spanish comprehension

POS skills

Transportation access

Education

High school diploma or equivalent

Job description

Qdoba is seeking a Restaurant Shift Lead in Cottleville, MO to help run daily operations alongside the General Manager. You will ensure cleanliness, consistency in guest service, and compliance with policies. This role supports training and promotes a positive team environment.

The position pays $17.00–$21.00 hourly, with benefits including meals, insurance options, PTO, and tuition reimbursement. Weekend availability may be required.