Restaurant Shift Lead - Guest Experience & Profitability

Grotto Pizza, Inc.; Ocean City (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

Grotto Pizza, Inc. in Ocean City, MD is seeking a Restaurant Manager to oversee operations, ensure high customer service standards, and manage shift activities. The ideal candidate will have proven restaurant management experience, open availability, and reliable transportation. Responsibilities include supervising staff, handling guest comments, and enforcing safety procedures. The position requires strong interpersonal and organizational skills, along with the ability to remain self-motivated in a fast-paced environment.

Qualifications

• Proven restaurant management experience.
• Open availability and flexible scheduling.
• Reliable transportation.

Responsibilities

• Supervise shift operations.
• Ensure high standards of customer service.
• Handle guest comments promptly and professionally.
• Communicate employee issues to management.
• Maintain performance standards and motivate team.

Skills

Self-motivated

Interpersonal skills

Organizational skills

Job description

Grotto Pizza, Inc. in Ocean City, MD is seeking a Restaurant Manager to oversee operations, ensure high customer service standards, and manage shift activities. The ideal candidate will have proven restaurant management experience, open availability, and reliable transportation. Responsibilities include supervising staff, handling guest comments, and enforcing safety procedures. The position requires strong interpersonal and organizational skills, along with the ability to remain self-motivated in a fast-paced environment.