Restaurant Shift Lead - Guest Experience & Profitability

Grotto Pizza, Inc.; Newark (DE); On-site; USD 50,000 - 70,000; Full time

Job summary

Grotto Pizza, Inc. is seeking an experienced Restaurant Manager in Newark, Delaware to oversee operations, maintain high standards of customer service, and promote team development. Responsibilities include supervising shift operations, managing employee issues, following cash handling procedures, and ensuring restaurant profitability. Candidates should have proven management experience, open availability, and the ability to work in a fast-paced environment. The role promotes a safe and positive atmosphere while adhering to company policies.

Qualifications

• Proven restaurant management experience.
• Open availability and flexible scheduling.
• Reliable transportation.

Responsibilities

• Supervise shift operations.
• Follow company cash handling procedures.
• Handle guest comments promptly and professionally.
• Communicate employee issues to management.
• Ensure restaurant profitability through cost and labor systems.
• Ongoing employee development.
• Practice safe food handling procedures.
• Conduct interviews, hiring, and training.

Skills

Self-motivated

Interpersonal skills

Organizational skills

Job description

Grotto Pizza, Inc. is seeking an experienced Restaurant Manager in Newark, Delaware to oversee operations, maintain high standards of customer service, and promote team development. Responsibilities include supervising shift operations, managing employee issues, following cash handling procedures, and ensuring restaurant profitability. Candidates should have proven management experience, open availability, and the ability to work in a fast-paced environment. The role promotes a safe and positive atmosphere while adhering to company policies.