Restaurant Service Manager

Red Robin Gourmet Burgers; Indianapolis (IN); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading restaurant company is seeking a Restaurant Service Manager to ensure daily operations run smoothly while delivering exceptional guest experiences. The ideal candidate will have strong management skills, a passion for hospitality, and the ability to inspire a dedicated team. With fantastic growth opportunities and a vibrant work environment, this role offers a unique chance to lead within a fast-paced restaurant atmosphere.

Benefits

Uncapped bonus program

Referral bonuses

Free shift meals

50% discount for family

Closed on Thanksgiving and Christmas

Opportunities for growth

Qualifications

• 21 years of age minimum.
• 2 years of management experience.
• Open availability including nights, weekends, and holidays.

Responsibilities

• Responsible for daily restaurant operations and guest satisfaction.
• Uphold company standards and provide excellent hospitality.
• Foster a culture of improvement and team development.

Skills

Strong communication

Leadership skills

Team motivation

P&L knowledge

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Restaurant Service Manager

Compensation Range: 50,000.00 - 59,500.00

The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our company's standards, crafting an unparalleled experience for Guests by providing unbridled hospitality and creating memorable experiences. This position fosters a culture that continuously strives for improvement and embraces a 'better for being here' mentality.

The role is also eligible to enjoy:

• Share in the financial success of your restaurant with an uncapped bonus program
• Referral bonuses for bringing new members to our team
• Free shift meal and 50% discount on Red Robin food for your family
• Closed on Thanksgiving and Christmas
• Excellent opportunities to grow with us

To qualify for this role, a great candidate has:

• Must be 21 years of age
• 2 years of management experience
• Open Availability (including but not limited to nights, weekends, holidays)
• Reliable transportation
• Strong communication and exceptional leadership skills. Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service
• Strong P&L knowledge
• Able to obtain required certifications/permits as required by state/local law
• Working knowledge of Microsoft Excel, Outlook & Word

Preferred

• Knowledgeable of local and state health codes
• Experience with Workday, Aloha, NBO, and Hotschedules
• Experience managing a team

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements): Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.

Insurance (subject to qualifications and requirements): Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay).

Paid Time Off (subject to qualifications and requirements): 0.03846 hours for each 1 hour worked.

Application Window: Red Robin accepts applications on an ongoing basis.

Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun, and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.