Restaurant Service Assistant

060 SAKS & CO LLC; San Francisco (CA, NM); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Vision and dental insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Neiman Marcus is seeking a Restaurant Server Assistant to maintain dining room setup and ensure guests receive high-quality service. You will clear and reset tables, deliver items from the kitchen, and support the service team in a fast-paced luxury environment.

The role requires a High School diploma or GED, prior food and beverage experience, and a strong customer-service mindset. Flexible scheduling includes evenings, weekends, and holidays, with a comprehensive benefits package for eligible

Qualifications

• High School diploma or GED preferred.
• Experience in serving food and beverage and following proper table service guidelines.
• Ability to work autonomously and stay motivated.
• Strong customer service and problem-solving skills.
• Knowledge of proper placement of china, glass, and flatware for table settings.
• Understanding of food and culinary terminology.

Responsibilities

• Focuses on table maintenance in the dining room, including clearing and re-setting tables.
• Delivers food and beverages to guests per kitchen tickets.
• Maintains the dining station and service areas.
• Assists waitstaff with service needs and restocking.
• Sets up the dining room with key items (coffee, iced tea, and ice).
• Maintains hygiene and uniform standards; follows safety protocols.

Skills

High School diploma or GED preferred

Food & beverage service experience

Autonomy

Customer service

Table settings knowledge

Positive attitude

Education

High School diploma or GED

Job description

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

The Restaurant Server Assistant maintains setup in the dining rooms to see to it that guests have the level of food and beverage service consistent to the high standards set by Neiman Marcus.

WHAT YOU WILL DO:

• Focuses on table maintenance in the dining room, including clearing and re-setting tables
• Delivers popovers, butter, and pours water
• Delivers food and beverage to guests as indicated by kitchen tickets
• Maintains the bus station and beverage areas
• Learns table numbers and sections in the dining area
• Assists kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging “to go” orders, setting up expediter station)
• Assists waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed
• Sets up the dining room with key items, including but not limited to coffee, iced tea, and ice
• Maintains dining room by restocking glasses, flatware, and linens
• Participates in daily pre-shift meeting
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Lifts and moves objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to:
• Clean, pressed uniform jacket and accompanying clothing and shoes
• Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties

WHAT YOU WILL BRING:

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Knowledge of proper placement of china, glass, and flatware for table settings
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT NEIMAN MARCUS:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Salary and other benefits:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Salary Range $18.44 - $23.04*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Benefits:

• medical insurance
• dental insurancevision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world‑class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.