Restaurant Server | River Rock Kitchen | Westin Wilmington

PM Hotel Group; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel group is seeking a Server at their casual restaurant Acqua, located within the Hilton BWI. This position requires providing flawless service to guests by assisting with menu choices, ensuring accurate order delivery, and maintaining a pleasant dining experience. Ideal candidates have a strong background in customer service and food and beverage experiences, with opportunities for growth within the organization.

Benefits

Excellent pay

Hotel discounts

Flexible schedules including nights and weekends

Qualifications

• Previous serving experience, preferably in an upscale dining environment.
• Ability to think on your feet and work calmly under pressure.
• Food Handler’s and Liquor Permits are also required.

Responsibilities

• Assist guests with food and beverage choices and provide exceptional service.
• Collaborate with kitchen staff to ensure timely and accurate order preparation.
• Monitor the dining experience, including serving orders and refilling glasses.

Skills

Team Player

Detail Oriented

Enthusiastic

Education

High School diploma or equivalent

Job description

Job Category: Food & Beverage

Requisition Number: RESTA016828

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• Full-Time
• On-site

Locations

Showing 1 location

Flawless service is the centerpiece of hospitality—and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular.Your personality combined with your knowledge of the menu is the can’t-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless.

Here are a few things you can expect to do during a typical shift:

1. Communicate effectively with guests and answer questions regarding menu items, specials and beverages.

2. Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen.

3. Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner.

4. Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses.

Where You’ll Do It:

Acqua is a casual restaurant within the Hilton BWI serving 3 meals daily. The space features a buffet and traditional dining for breakfast and an expansive bar and lounge space for lunch and dinner service.

The food menu is an approachable offering of classic American fare with influences from the Maryland region, including crab cakes and a cheesy crab pretzels. The beverage menu includes an assortment of imported and domestic beers with a few local options, including Flying Dog Brewery, and a good variety of wines and cocktails.

Where You’ve Been:

We’re looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler’s and Liquor Permits are also required.

When You’re Here:

This probably goes without saying but you’ll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Qualifications

Skills

Behaviors

Required

Team Player

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

:

Motivations

Required

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

:

Education

Experience

Required

2 years:

2 years:

Customer Service

2 years:

2 years:

Food & Beverage

2 years:

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.