Restaurant Server (PM) - The Summit Hotel

Valor Hospitality Partners; Cincinnati (OH); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Descrizione del lavoro

Valor Hospitality Partners is seeking a Restaurant Server (PM) to ensure guests have an enjoyable dining experience with prompt, courteous service. You will greet guests, take orders, answer questions, and coordinate with the team to deliver high-quality service across all shifts.

Ideal candidates have 3–6 months in food/beverage service, and can read, speak, and understand English. The position offers competitive pay, benefits, and opportunities for career growth within Valor Hospitality

Competenze

• Education: High school education or equivalent experience.
• Experience: Three - six months in a food/beverage services environment or establishment.
• Skills and Abilities: Vision ability to clearly see detailed guest checks, print outs, and to observe entire restaurant; manual coordination to handle trays; able to read, speak and understand English; ability to lift 20–40 lbs; stand for long periods; effective communication.

Mansioni

• Greet and take food and drink orders, serve orders, and accommodate special requests while maintaining service standards.
• Restock and clean during opening/closing side-work.
• Memorize menu items, recipes, and specials; answer questions and make recommendations.
• Maintain cleanliness of restaurant, wait-station, and service area to meet health requirements.
• Ensure accurate guest checks and payment handling; document orders properly.
• Attend pre-meal and departmental meetings; stay informed about products, service and facilities.
• Respond to guest inquiries promptly with knowledge about hotel services.
• Present a clean, professional appearance; maintain a friendly, courteous demeanor.

Formazione

High school education

Descrizione del lavoro

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Position: Restaurant Server (PM)

Reports To: Food & Beverage Manager, Restaurant Manager

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE:

Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.

ESSENTIAL JOB FUNCTION:

• Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Complete all restocking and cleaning duties by performing opening and closing side-work as instructed.
• Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
• Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed.
• Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
• Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Perform other duties as assigned, requested or deemed necessary by management.

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school education or equivalent experience.

Experience: Three - six months in a food/beverage services environment or establishment.

Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement