Restaurant Server (PM) - The Summit Hotel

ATH Hotel Company; United States; Presencial; USD 17 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary Daily Pay

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Resumo da oferta

Valor Hospitality is seeking a Restaurant Server (PM) to provide prompt and courteous food and beverage service, greet guests, take orders, and ensure guest satisfaction. You will maintain a clean dining area, memorize menu items, and upsell daily specials while adhering to health standards and company policies.

Three to six months in a food/beverage environment is preferred, with basic English skills and the ability to handle payments and guest inquiries in a fast-paced setting.

Qualificações

• Education: High school education or equivalent experience.
• Experience: Three - six months in a food/beverage services environment or establishment.
• Skills: Vision ability to clearly see detailed guest checks and observations; manual coordination for carrying trays; English literacy.

Responsabilidades

• Greet and take food and drink orders from restaurant customers; serve orders and accommodate special requests.
• Maintain cleanliness of the restaurant, wait‑station, and service areas throughout shifts.
• Memorize menu items and daily specials to answer questions and make recommendations.
• Receive payment and ensure accuracy of guest checks and payments.
• Attend pre‑meal and departmental meetings and respond to guest inquiries with timely, knowledgeable information.

Conhecimentos

Vision and observation

Manual coordination

English proficiency

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Company Overview

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Position

Restaurant Server (PM)

Reports To

Food & Beverage Manager, Restaurant Manager

Company Overview

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

Position Profile

Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.

Essential Job Function

Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Complete all restocking and cleaning duties by performing opening and closing side-work as instructed. Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintain cleanliness standards in restaurant, wait‑station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Control allocated guest checks by following established check‑use procedures and legibly documenting all required information as the customer's order is taken and processed. Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attend all pre‑meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility. Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service. Present a clean and professional appearance at all times. Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Perform other duties as assigned, requested or deemed necessary by management.

Desired Skills and Qualifications

• Education: High school education or equivalent experience.
• Experience: Three - six months in a food/beverage services environment or establishment.
• Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

Benefits Package

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re‑define hospitality.