Restaurant Server (Part Time) - Embassy Suites Charleston Harbor/Mt. Pleasant

Hilton; Mount Pleasant (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading global hospitality company as a Food Server, where you will play a vital role in delivering exceptional guest experiences. This position involves taking and delivering food and beverage orders while ensuring guest satisfaction throughout the meal service. You will work in a dynamic environment that values teamwork, integrity, and a sense of urgency. With a rich history of innovation and quality, this role offers the chance to be part of a dedicated team focused on providing outstanding service. If you are passionate about hospitality and enjoy working in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Strong customer service skills and ability to respond to guest requests.
• Knowledge of menu items and ability to input orders accurately.

Responsibilities

• Serve food and beverages to guests while ensuring satisfaction.
• Maintain a well-stocked serving station and manage orders efficiently.

Skills

Customer Service

Communication

Time Management

Teamwork

Adaptability

Tools

Point-of-Sale System

Job description

A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Respond to guest requests in a timely, friendly and efficient manner
2. Ensure knowledge of menu and restaurant promotions and specials
3. Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
4. Retrieve and deliver food and beverage orders in a timely manner
5. Ensure guest satisfaction throughout the meal service
6. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
7. Ensure serving station is well-stocked at all times

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision