Restaurant Server - Full Time (PM) OMalleys Pub - Holiday Inn Dulles - starting at $11/hr

B. F. Saul Company Hospitality Group; Sterling (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality group is seeking a Restaurant Server for their Holiday Inn Dulles location. The role involves serving food and beverages, ensuring guest satisfaction, and adhering to health regulations. Ideal candidates will have strong customer service skills and the ability to work in a fast-paced environment. This is a full-time evening position with a starting pay of $11 per hour.

Qualifications

• At least 1 year of guest service experience preferred.
• Certification in TIPS or CARE preferred or required upon hiring.

Responsibilities

• Respond promptly to guest needs and provide high-quality service.
• Take accurate orders and upsell menu items.
• Maintain a clean and safe work environment.

Skills

Customer Service

Attention to Detail

Teamwork

Education

High School Diploma or GED

Job description

Restaurant Server - Full Time (PM) OMalleys Pub - Holiday Inn Dulles - starting at $11/hr

Join to apply for the Restaurant Server - Full Time (PM) OMalleys Pub - Holiday Inn Dulles - starting at $11/hr role at B. F. Saul Company Hospitality Group.

About the Employer

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, with over 130 years of operation. They manage more than 20 hotels, including brands from Intercontinental Hotel Groups, Marriott, Hilton, and Best Western, as well as luxury properties like The Watermark Hotel and The Hay-Adams Hotel. The team comprises over 1,000 hospitality professionals.

Position Overview

This role involves preparing and serving food and beverages in a friendly, professional manner, adhering to health and liquor laws, and providing exceptional guest service to create an inviting atmosphere. Compliance with company standards and guest satisfaction are priorities.

Schedule & Compensation

This is an evening (PM) tipped position with fluctuating days off based on business needs. Starting pay is $11 per hour.

Responsibilities

1. Guest Service: Respond promptly and courteously to guest needs, provide high-quality service, and follow the company's guest service recovery protocols.
2. Serving Duties: Take accurate orders, upsell menu items, follow health and alcohol laws, and handle POS transactions properly.
3. Side Work: Complete cleaning, stocking, and maintenance tasks as required.
4. Expense Control: Follow procedures for cash handling and equipment use to minimize waste and reduce costs.
5. Safety: Maintain a clean and safe work environment, follow emergency procedures, and comply with all regulations.
6. Self-Management: Organize workload efficiently, adhere to attendance, grooming, and work policies, and participate in meetings.
7. Teamwork: Collaborate with colleagues, assist in various roles, and support overall guest satisfaction.

Qualifications

• High school diploma or GED required.
• Certification in TIPS or CARE preferred or required upon hiring.
• At least 1 year of guest service experience preferred.
• Excellent customer service skills, attention to detail, and ability to work in a fast-paced environment.
• Proficiency in English (speaking, understanding, writing).
• Physical ability to lift, push, and pull up to 50 pounds and perform demanding physical tasks.
• Previous restaurant serving experience is a plus.

Additional Information

Equal opportunity employer. We value diversity and are committed to inclusive hiring practices.