Job Description
The Server position is responsible for performing such services as the preparation, and/or serving of food and drinks in a restaurant setting.
This position will support the Land’s End Resort, a 117-room hotel, in Homer, AK.
Responsibilities
- Promptly greets guest and takes their order.
- Presents menu, answers questions, and makes suggestions regarding food and service.
- Follows TAPS ID verification and training guidelines.
- Ability to enter orders into POS (Point of Sale) system.
- Relays order to kitchen and serves courses from kitchen and service bars.
- Serves drinks such as wine, beer, and cocktails to guests.
- Observes diners to respond to any additional requests and to determine when meal has been completed.
- Serves food items to assigned tables in manner it was ordered.
- Totals up bills and accepts payments or refers patron to cashier.
- Promptly clears and resets guest areas at conclusion of each course or service.
- Ensure food stations are stocked according to checklists.
- Break down service stations and cleans equipment.
- This position is not responsible for the supervision of staff.
- Other duties that are pertinent to the department or unit’s success may also be assigned.
Qualifications
- High School diploma or GED equivalent.
- Must be 21 years of age or older to serve and prepare alcohol.
- At least six (6) months of server experience in a restaurant, hotel, or hospitality setting.
- Must have Training for Alcohol Professionals (TAP) certification contingent upon 30 days of hire.
- Municipality of Alaska Food Handlers Card or ServSafe Certification contingent upon 30 days of hire.
- Observes grooming, customer service, and uniform/ dress standards.
- Contract requires employees to speak, understand, read, and write English.
Preferred Qualifications
- Preference will be given to the candidate with a minimum of one (1) years of consecutive employment in a similar operation with comparable responsibilities.
Working Conditions And Physical Requirements
Weather: Indoors: environmentally controlled; requires most or all work to be done inside.
Noise level: Moderate to loud.
Description of environment: This is a commercial kitchen in a hotel setting.
Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
Travel: None
NMS Core Values
- Safety guides our behavior.
- Honesty and integrity govern our activities.
- Commitments made will be fulfilled.
- All individuals are treated with dignity and respect.
- The environment will be protected and sustained.