Restaurant Server FT

Donohoe Hospitality Services; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic Restaurant Servers to join their dynamic team at a vibrant hotel. This role involves providing exceptional service, taking orders, and ensuring a memorable dining experience for guests. With a focus on creativity and excellence, you will play a key role in delivering local comfort food and drinks while working in a fast-paced environment. If you are passionate about hospitality and ready to contribute to a unique guest experience, this opportunity is perfect for you. Join a team that values your energy and skills, and take part in creating memorable moments for guests every day.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

Hotel room discounts

Daily pay access

Qualifications

• Excellent communication skills and a friendly demeanor are essential.
• Ability to work efficiently under pressure in a fast-paced environment.

Responsibilities

• Provide exceptional service by taking orders and serving food and drinks.
• Ensure guests have a pleasant dining experience by being attentive and courteous.
• Collaborate with kitchen staff for timely and accurate order delivery.

Skills

Good oral communication skills

Ability to work in a fast-paced environment

Organization and time management skills

Ability to stand and walk for a long period of time

Ability to carry, push, pull and lift heavy objects

Job description

Cambria Hotel Washington D.C. Navy Yard Riverfront
69 Q Street SW
Washington, DC 20024, USA

Description

Join the team at Cambria Hotel Washington D.C. Navy Yard Riverfront!

Cambria Hotel Washington D.C. Navy Yard Riverfront, a modern business and lifestyle hotel located on the vibrant Navy Yard Riverfront. Our hotel features urban-inspired spaces and 154 accommodations that reflect the energy of our neighborhood. Our guests enjoy local comfort food and wines at our restaurant, RowHouse, or sip craft beers and cocktails on our rooftop bar, Perch SW, with stunning city views. With a prime location near the National Mall, Smithsonian museums, and just six miles from Reagan National Airport, we offer a seamless experience for both business and leisure travelers.

At Cambria Hotel, we value creativity, hospitality, and excellence, providing you with the opportunity to contribute to a unique guest experience in an exciting environment. If you're passionate about delivering exceptional service and want to be part of a hotel that embodies the spirit of Washington, D.C., Cambria Hotel Washington D.C. Navy Yard Riverfront is the place for you.

Compensation: Salary Range $10.50-$10.50 per hour (plus tips)

Position Summary

Restaurant Servers are responsible for providing exceptional service by taking orders, serving food and drinks, and fulfilling special requests. This role involves ensuring guests have a pleasant dining experience by being attentive, courteous, and efficient. Restaurant Servers must know the menu well to answer questions and make recommendations. They also set up and clear tables when needed, handle payments, and maintain cleanliness in the dining area. Additionally, they collaborate with kitchen staff to ensure timely and accurate delivery of orders. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work well under pressure in a fast-paced environment.

Essential Functions

• Answer questions about food and drinks including their ingredients, preparation, and accompanying items.
• Greet newly seated guests in a friendly manner and in the time limit specified by outlet standards.
• Take drink orders at guest greeting, deliver beverages and offer appetizers.
• Merchandise menu items, such as appetizers, entrees and desserts.
• Input orders into POS system.
• Knowledge of hotel services.
• Follow alcohol awareness procedures for preventing intoxication of guests.
• Attend to guests’ needs when delivering food and check back to ensure guest satisfaction.
• Garnish plates as specified by the menu standards.
• Maintain table by checking drink levels, removing clutter and providing extra napkins if necessary.
• Total bill and present check upon removal of last plate or upon request.
• Maintain an accurate exchange of currency.
• Keep station clean.
• Keep immediate supervisor promptly and fully aware of all problems or unusual matters of significance.
• Maintain free coffee and tea throughout the shift.
• Perform assigned station side work.
• Follow all food sanitation regulations including but not limited to personal hygiene, food safety and area cleanliness. Report any infractions to supervisor or manager immediately.
• Follow cash handling and/or check control procedures including but not limited to coupons or complimentary item service.

Additional Responsibilities

• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.

Education and Experience

Skills and Abilities

• Ability to stand and walk for a long period of time.
• Ability to carry, push, pull and lift heavy objects.
• Good oral communication skills.
• Ability to work in a fast-paced environment.
• Organization and time management skills.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absences, retirement plans, paid time off, hotel room discounts, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.