Restaurant Server - DoubleTree Cedar Rapids

Hilton; Cedar Rapids (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading global hospitality company as a Server, where you'll be at the forefront of delivering exceptional guest experiences. This role involves serving food and beverages, ensuring guest satisfaction, and maintaining a well-stocked serving station. The ideal candidate will thrive in a fast-paced environment, demonstrating a passion for hospitality and teamwork. With a commitment to integrity and quality, you'll be part of a dynamic team that values your contributions. Enjoy a range of benefits, including flexible shifts, health insurance, and a unique employee stock purchase program. This is a fantastic opportunity to grow your career in the hospitality industry!

Benefits

Go Hilton travel program

Access to pay through DailyPay

Employee stock purchase program

Maternity and parental leave

Debt-Free Education

Flexible shifts

Comprehensive Health Insurance

Mental health resources

Best-in-Class Paid Time Off

401K plan with company match

Qualifications

• Strong customer service skills and ability to respond to guest requests.
• Knowledge of food and beverage service standards.

Responsibilities

• Serve food and beverages to guests while ensuring satisfaction.
• Input orders accurately and deliver them in a timely manner.

Skills

Customer Service

Food and Beverage Knowledge

Point-of-Sale Systems

Adaptability

Education

High School Diploma

Tools

Point-of-Sale System

Job description

DoubleTree by Hilton Hotel Cedar Rapids Convention Complex

Our downtown hotel is connected to the Alliant Energy PowerHouse, home to Cedar Rapids conventions and events. We're two blocks from Cedar Rapids Museum of Art and Paramount Theatre.

Attached to the Alliant Energy PowerHouse, our hotel has access to 80,000 sq. ft of meeting and exhibition space accommodating up to 10,000 guests. Plan the perfect function with our on-site planning team.

On the top floor, overlooking downtown Cedar Rapids, 350 First restaurant and lounge offers modern American cuisine and custom cocktails.

What will I be doing?

As a Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Respond to guest requests in a timely, friendly and efficient manner
2. Ensure knowledge of menu and restaurant promotions and specials
3. Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
4. Retrieve and deliver food and beverage orders in a timely manner
5. Ensure guest satisfaction throughout the meal service
6. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
7. Ensure serving station is well-stocked at all times
8. Must be available early mornings, evenings, weekends and holidays

Compensation: $6.00 per hour plus tips.

What are the benefits of working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

1. Go Hilton travel program: 100 nights of discounted travel
2. Access to your pay when you need it through DailyPay
3. Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
4. Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
5. Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
6. Flexible shifts and days off
7. Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
8. Mental health resources including free counseling through our Employee Assistance Program
9. Best-in-Class Paid Time Off (PTO)
10. 401K plan and company match to help save for your retirement

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “