Restaurant Server Assistant

Shelby American, Inc.; Lodi (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

A renowned culinary-focused hotel in Lodi, California, seeks a part-time server assistant to support dining operations. The role involves table service, room service delivery, and collaborating with the restaurant team to ensure high standards of guest experience. Flexible availability is required, including weekends and holidays, with competitive pay and gratuity.

Benefits

401(k) Matching

Aflac Supplemental

Team Member Discount

Qualifications

• At least 1 year Restaurant Front of the House experience.
• Knowledgeable in the use of POS system and accuracy of order entries.
• Available to work a minimum of 3 shifts a week including weekends and holidays.

Responsibilities

• Bus tables efficiently and serve guests seamlessly.
• Deliver room service orders and maintain cleanliness of the dining area.
• Assist in supporting teammates and performing various restaurant roles.

Skills

Teamwork

Time Management

Customer Service

Tools

POS System

Job description

Description

The server assistant supports both front and back of the house staff by facilitating miscellaneous needs such as the removal of soiled plate ware, stocking needs, and cleaning. They expedite the table turning process by cleaning tables and re-setting for the next customers based on Wine & Roses standards. This position is also responsible for delivering all Hotel Room Service orders and picking up dishware from them as well. This is a part-time position that requires flexible availability including weekends, nights, and holidays.

Job Responsibilities include but not limited to:

• Bus tables efficiently, effectively, promptly and discreetly
• Serve water and bread & butter to guests and refill beverages as needed
• Remove full linen bags, as needed
• Promptly and accurately ring in, set up and deliver room service orders and collect and process payments.
• Maintain the cleanliness, stocking and organization of the dining area and server stations
• Assist with any spills and clean up needed as per safety requirements
• If server is not immediately available to greet table within two minutes, greet table with water and explain their server will be right with them
• Help servers/expeditor as needed to run food/beverages to table
• Maintain a basic knowledge of our menu items, ingredients, beverages
• Perform other duties as required; opening and closing side work
• Support in extended duties as directed by management

Compensation & Benefits:

• Pay: $16.50 hourly rate plus gratuity averaging from $24.00 to $34.00 per hour
• 401(k) Matching
• Aflac Supplemental
• Team Member Discount

GROW WITH US

Appellation is a culinary-focused hotel company that embraces authenticity and locality in everything we do. We believe in the power of regional character, community, and culture to create exceptional experiences for our guests. Appellation gathers the best from each of our destinations to nurture the growth of the next generation of hoteliers and culinarians. Every element of an Appellation experience is true to place, thoughtfully composed, and crafted with the highest regard to quality.

Appellation Lodi – Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin’s leader in hospitality and culinary excellence, we provide a strong team atmosphere and career growth opportunities in various fields, including hotel industry, culinary arts, event planning, spa & wellness, administration, and management.

Visit www.winerose.com to learn more about our resort.

Requirements

• At least 1 year Restaurant Front of the House experience
• Is a willing and supportive team member that contributes to the restaurant departmental goals; provide suggestions/recommendations in order to maintain the status of innovative leader in culinary and hospitality excellence.
• Able to develop and maintain positive working relationships with others; listen and respond appropriately to their concerns
• Is effective at working multiple priorities, working under stress, time management and exercise good judgment with guest and employee situations and challenges
• Must have flexibility in performing different job roles within the restaurant
• Knowledgeable in the use of POS system and accuracy of order entries
• Available to work a minimum of 3 shifts a week including the weekend and holidays
• Ability to perform the essential functions of the job with or without reasonable accommodation

In order to perform the duties and requirement for this job, you must have the following physical abilities:

Constant – walking, standing and repetitive use of hands, arms and legs

Frequent – bending, carrying of pitcher, tray with drinks and plate(s) of food, grasping, pushing, pulling reaching above, below and at shoulder level, bending and twisting of body and neck

Occasional – power grasping, carrying case of wine & beverage items, stooping to ground level to retrieve items

You must have the ability to lift (up to 50 pounds), bend, stoop and reach. Lift and carry equipment and supplies. Constantly walking and standing for long periods (up to 4 hours) and ability to work in a fast-paced environment; walking over uneven ground and up and down stairs to service guests with or without reasonable accommodation. See and read a POS system and printed material with or without vision aids. Hear and understand speech at normal levels.