Restaurant Server AM04/4/2025

Coury Hospitality; Wichita (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking dynamic servers to enhance guest experiences in a vibrant dining environment. As a server, you will be the conductor of the dining room symphony, ensuring seamless communication among the service team while providing exceptional service to guests. Your role will involve taking orders, delivering food and beverages, and creating a welcoming atmosphere. This position requires a blend of emotional intelligence, food and beverage knowledge, and the ability to thrive in a fast-paced setting. Join a team that values professionalism and a positive attitude, and be part of an exciting dining experience that leaves a lasting impression on guests.

Qualifications

• Previous experience in bartending or serving is required.
• Ability to communicate clearly in high-pressure situations.

Responsibilities

• Greets guests and leads them through the dining experience.
• Takes food and beverage orders and ensures timely delivery.
• Maintains cleanliness and organization of the dining area.

Skills

Emotional Intelligence

Communication Skills

Basic Math Skills

Food and Beverage Knowledge

Customer Service

Punctuality

Education

High School Diploma

Tools

Point-of-Sale (POS) System

Job description

Description

POSITION SUMMARY:

If a station in the dining room is a symphony, the server is its conductor. Servers are responsible for leading and maintaining the communication between the entire service team, while also being the primary presence at the table. Servers must be able to delegate and prioritize quickly and constantly. They take control and ownership of every guest’s experience, demonstrating a high degree of emotional intelligence and delivering thoughtful, empathy-driven service. A strong, confident presence at the table is derived from their comprehensive food, wine, and spirits knowledge.

RESPONSIBILITIES:

1. Greets guests within 1 minute of being seated.
2. Leads guests through all aspects of the dining experience.
3. Provides gracious and professional food and beverage service in an efficient manner, responsible for answering questions, suggestively selling, and creating an upbeat atmosphere for guests.
4. Must be knowledgeable of the menu, brands, prices, options, as well as the restaurant’s promotions and specials.
5. Takes guest beverage and/or food orders and inputs orders accurately in the point-of-sale (POS) system.
6. Communicates all allergy and dietary restriction information clearly on tickets.
7. Retrieves and delivers food and beverage orders in a timely manner.
8. Replenishes beverages and ensures guest satisfaction throughout the meal service.
9. Serves alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
10. Clears plates at the appropriate time and asks for help when necessary.
11. Responsible for crumbing the table whenever appropriate during the meal.
12. Makes certain the serving station is well-stocked at all times.
13. Presents the check and is responsible for all transactions, including receiving payment and accurately counting back change.
14. Keeps the table areas and bar clean, orderly, and properly stocked. Clears and resets tables.
15. Gives every table a sincere thank you and farewell.
16. Responds graciously to guest service issues and reports the situation to Restaurant Management.
17. Conducts oneself in a professional manner with the awareness that all actions and communications are within guests’ view.
18. Maintains a sincere, positive, pleasant, and enthusiastic attitude to provide customers with the highest quality care and service.
19. Additional tasks and responsibilities may be assigned at the discretion of the manager, which may be added or revised based on the volume of business.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Ability to think and communicate clearly in high-pressure situations.
2. Ability to move quickly and gracefully throughout the dining room.
3. Demonstrates basic math skills with excellent reading, writing, and verbal communication skills.
4. Knowledgeable of the menu, ingredients, and cooking techniques; drink recipes and pricing.
5. Ability to confidently make food and beverage pairing recommendations.
6. Ability to execute professional wine service.
7. Knowledgeable of pre-check register operation.
8. Knowledgeable of computer operations and ordering procedures.
9. Knowledgeable of basic sanitation.
10. Ability to effectively communicate with customers, co-workers, and supervisors.
11. Ability to maintain excellent attendance and punctuality.

EXPERIENCE:

Previous bartending, serving, and/or customer service experience.

PHYSICAL DEMANDS:

1. Ability to stand and exert fast-paced mobility for periods of 4 hours or more with a high energy level.
2. Able to lift 15-30 pounds and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.