Restaurant Server - AM

Hilton Garden Doheny; Toovunga (CA); On-site; USD 23,000 - 35,000; Full time

Job summary

Hilton Garden Doheny in Dana Point, CA, seeks a Restaurant Server to deliver exceptional service at the Doheny Surf Restaurant and Longboard Rooftop Lounge. You will maintain menu knowledge, artfully take and deliver orders, and ensure guest satisfaction in a lively, coastal setting.

Candidates should have prior hotel serving experience, flexible availability including mornings, evenings, weekends, and holidays, and strong English communication.

Qualifications

• Previous hotel restaurant serving experience.
• Must have flexible schedule including mornings, evenings, weekends, and holidays.
• Must be able to communicate in English with guests and staff.

Responsibilities

• Guest Services & Operations: Attend to guest needs, know menus, and deliver items in a timely manner while adhering to liquor liability laws.
• Tasks & Communication: Relay guest needs to Restaurant, Bars + Events Manager, Executive Chef, and F&B Supervisor; keep areas clean and well-maintained; follow company standards and report as scheduled.

Skills

Customer service

English communication

Flexible schedule

Job description

198 rooms and 8,821 sq. Ft. Meeting/event space. Amenities include: ocean views, beachfront access, restaurant & bar, outdoor meeting space, fitness center, rooftop lounge, outdoor pool. Just steps from Doheny State Beach and minutes from I-5, this pet-friendly property offers guests easy access to local attractions and Dana Point Harbor’s shopping and dining. Combining coastal charm with modern amenities, it provides an engaging environment for hospitality professionals serving both leisure and business travelers, ideal for leaders who enjoy blending a resort-adjacent lifestyle with efficient operations.

Pay Range: $16.90-$25.50

Job Title

Restaurant Server

Department

Food & Beverage

Supervision Exercised: N/A Supervision Received: Restaurant, Bars + Events Manager, Food + Beverage Supervisor and a dotted line to Executive Chef & Sous Chef in the absence of their manager/supervisor.

Job Summary

The restaurant server provides exceptional service for both our Doheny Surf Restaurant and Longboard Rooftop Lounge.

Job Duties

• Guest Services & Operations: Efficiently and properly perform all service standards. Attend to guest needs by answering questions regarding food & beverage and our facilities accurately and in a friendly manner. Maintain full knowledge of menus, recipes, and other pertinent information regarding the hotel. Identify food orders when ready and deliver items to tables in a timely manner. Must be familiar with and adhere to all liquor liability laws.
• Tasks & Communication: Communicates with any guest needs to Restaurant, Bars + Events Manager, Executive Chef and Food + Beverage Supervisor. Completes side work during non-busy hours. Always keep outlet areas clean and presentable. Responsible for constant sanitation, organization, and proper food handling. Prepare work areas for opening, mid-shift, or closing in accordance to company standards. Reports to as scheduled, in uniform, and ready to be in position which includes uniform to be pressed and cleaned, name tag worn, and excellent hygiene. Follow up with guest requests/complaints.

Minimum Requirements

• Previous serving experience in a hotel setting such as Hilton, Marriott, Hyatt or another hotel brand.
• Must have a flexible schedule and be available to work mornings, evenings, weekends, and holidays.
• Must have exceptional customer service skills.
• Ability to satisfactory communicate in English with guests, management and co-workers to their understanding.

Necessary Licenses/Certifications

• RBS Certification will be required prior to the start of employment.
• Must complete CA Food handlers Card training provided upon hire.

Position Disclaimer

This job description reflects the general nature and level of work performed in this role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or assign duties as necessary to meet business needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must be able to deftly maneuver between tight confines in the bar and pool areas, including on occasionally wet pool deck surfaces, while clearing items and/or carrying trays of food and beverages. The employee frequently is required to talk or hear. The employee is occasionally required to taste or smell. The employee must regularly lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Equal Opportunity Employer

#HRIElevateGDP HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.