Restaurant Server - Ajax Downtown

Aspen Skiing Company; Denver (CO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant Server to join their dynamic team. In this engaging role, you will provide exceptional service to guests in a vibrant dining environment, ensuring timely and professional delivery of food and beverages. Your ability to multitask and communicate effectively will enhance the guest experience while maintaining high standards of cleanliness and organization. This position offers the chance to be part of a collaborative team in a fast-paced setting, where your contributions will directly impact guest satisfaction. If you are passionate about hospitality and eager to create memorable dining experiences, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Savings Plan

Employee Ski Pass

Flexible Spending Account

Life Insurance

Qualifications

• One year of guest service experience preferred.
• High School graduate preferred with TIPS Certification.

Responsibilities

• Serve food and beverages in a timely and professional manner.
• Maintain cleanliness of serving equipment and restaurant area.
• Communicate effectively with guests and kitchen staff.

Skills

Customer Service Skills

Multitasking Skills

Knowledge of Food and Beverage Menus

Communication Skills

Problem-Solving Skills

Basic Math Skills

Physical Stamina

Education

High School Graduate

TIPS Certification

Tools

POS Systems

Microsoft Office

Job description

Position Summary
The Restaurant Server serves food & beverage items in a timely, friendly and professional manner. This is performed at a table service restaurant and/or bar/lounge environment according to established standards and procedure. This position reports to the Restaurant Manager.

Job Posting Deadline
Applications for this position will be accepted until April 13, 2025.

Essential Job Functions/Key Job Responsibilities

1. Ensure that all guests are served in a timely and professional manner.
2. Ensure tables are set, condiments are stocked and menus are clean and updated.
3. Stack and polish glassware and silver.
4. Use sales techniques to suggest additional items and enhance the guest experience.
5. Provide alcoholic beverage service to guests as well as non-alcoholic and hot beverages.
6. Operate POS system and handle cash/credit transactions.
7. Expedite food from kitchen to guest while maintaining cleanliness of serving equipment.
8. Maintain positive communication with service and kitchen staff; make manager aware of guest’s comments and complaints.
9. Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, and vacuuming.
10. Other duties as assigned.

Qualifications

Education & Experience Requirements

1. High School graduate preferred.
2. One year prior guest service experience is preferred.
3. One year prior work experience in a commercial kitchen is preferred.
4. TIPS Certification preferred.

Knowledge, Skills & Abilities

1. Strong knowledge of food and beverage menus, including ingredients and preparation methods.
2. Proficient knowledge in computer programs such as Microsoft Office or POS systems preferred.
3. Excellent customer service skills with a friendly and professional demeanor.
4. Ability to take accurate orders and communicate them effectively to the kitchen.
5. Strong multitasking skills to handle multiple tables and guest requests efficiently.
6. Knowledge of proper food handling, sanitation, and safety regulations.
7. Ability to recommend menu items and upsell food and beverage options.
8. Proficiency in using point-of-sale (POS) systems for order entry and payment processing.
9. Strong communication and active listening skills for guest interactions.
10. Ability to work in a fast-paced environment while maintaining attention to detail.
11. Effective problem-solving skills to handle guest concerns and special requests.
12. Basic math skills for processing payments and handling gratuities accurately.
13. Physical stamina to stand, walk, and carry trays for extended periods.
14. Ability to work collaboratively as part of a team to ensure smooth service flow.
15. Flexibility to work varied shifts, including nights, weekends, and holidays.
16. Ability to communicate and follow oral or written directions in English.

Work Environment & Physical Demands
• Ability to reach, crouch, kneel, smell, taste, stand, walk or be on your feet for extended periods of time.
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces.
• Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance.

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:

• Health, Dental and Vision Insurance Programs.
• Flexible Spending Account Programs.
• Life Insurance Programs.
• Paid Time Off Programs.
• Paid Leave Programs.
• 401(k) Savings Plan.
• Employee Ski Pass and Dependent Ski Passes.
• Other company perks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.