Restaurant Server

Tandem Hospitality Group, LLC; Westminster (CO); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading restaurant group is seeking a dedicated Restaurant Server to provide excellent customer service and a memorable dining experience. The ideal candidate will have prior food and beverage experience, strong communication skills, and a commitment to maintaining high service standards. Join a team that values attention to detail and positive guest interactions.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Reliable attendance and punctuality required.

Responsibilities

• Greet all customers warmly and take their orders accurately.
• Ensure a memorable dining experience through excellent service.
• Assist with special events and basic cleaning tasks as needed.

Skills

Strong written/verbal communications skills

Attention to detail

Customer service

Education

Food safety training and certification

Tools

POS systems (Micros, Aloha)

Reservation software (Open Table)

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others

• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law

• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Source: Tandem Hospitality Group